Barista

Position: Barista

Location: Hive Bakery & Cafe

Shift: Morning/Day and Night Shifts Available

Reports to: Front of House Manager, Hive Bakery & Cafe

Position Summary

As a Barista at HIVE Bakery & Cafe, you will play a crucial role in delivering exceptional coffee and tea experiences to our guests. Your role involves preparing and serving beverages with precision, maintaining high standards of presentation, and ensuring a seamless guest experience in both the bar and dining room areas.

Key Responsibilities

Beverage Preparation:

• Prepare coffee and tea beverages following our established recipes and presentation guidelines.
• Demonstrate expertise in latte art, ensuring designs are symmetrical, centered, and have good contrast.
• Adhere to barista steam rules, such as prioritizing larger drinks and adjusting temperature for smaller ones.
  
  

Operational Duties:

• Prep and steam milk, set up americano sets, and organize cups for to-go drinks.
• Call out names and serve coffee/tea drinks to guests with a friendly and professional demeanor.
• Maintain and clean the coffee bar area, ensuring it is stocked, organized, and ready for service.
• Perform opening, side, and closing duties as per standard operating procedures.
  
  

Guest Interaction:

• Engage with guests to ensure their beverage and service expectations are met.
• Provide knowledgeable information about the restaurant and our offerings.
• Communicate guest feedback and any issues to management promptly.
  
  

Safety and Hygiene:

• Respond quickly to spills and ensure a safe environment for both guests and team members.
• Operate and maintain cleanliness of equipment, including the espresso machine.
• Follow sanitation and safety standards, including proper food handling and storage procedures.
  
  

Accountabilities

• Accurately fulfill beverage orders and maintain high standards of presentation.
• Uphold professional appearance and attire in line with HIVE Bakery & Café standards.
• Demonstrate effective communication and teamwork skills.
• Ensure cleanliness, sanitation, and safety standards are consistently met.
  
  

Benefits For You:

• Dynamic and supportive work environment that values and prioritizes God, family, and work.
• Opportunities for professional growth and development
• Engaging and collaborative company culture
• 50% Hive Collective employee discount to you and immediate family members
• Paid holidays, personal/sick days, and vacation after initial employment period; No work on Sundays
• After 90 days of fulltime employment, option to join Hive’s healthcare plan.
• After 1 year of fulltime employment: 10 paid vacation days, and option to join Hive’s 401k plan with 3% matching.
  
  

Requirements:

Qualifications

Knowledge & Skills:

• Extensive knowledge of coffee and tea.
• Proficiency in reading tickets and organizing tasks for efficient service.
  
  

Experience & Education:

• High school diploma or GED preferred.
• Professional communication and social skills suitable for guest interaction.
  
  

Physical Requirements:

• Ability to lift and carry trays, bags, and boxes up to 50 pounds.
• Capable of standing and walking for 8–10-hour shifts.
• Able to reach, bend, stoop, and perform tasks.
  
  

Personal Traits:

• Strong organizational skills with keen attention to detail.
• Eagerness to learn and adapt quickly in a dynamic environment.
  
  

Working Conditions

• Must be available for flexible scheduling, including weekends and holidays.
• Understanding potential hazards such as cuts, burns, slips, trips, and falls.
• Be flexible with scheduling, including availability for weekends and holidays.