What are the responsibilities and job description for the Business Process Consultant position at HIVE SOFT SOLUTIONS LLC?
***W2 Role***
Any Visa Acceptable
Job Overview:
The role is focused on driving alignment between business processes and information technology within the assigned program area, ensuring seamless integration and optimized performance. The ideal candidate will excel in problem-solving, leveraging a deep understanding of both business and technical environments to identify and implement effective solutions. A commitment to continuous improvement and process optimization is essential, including analyzing and redesigning processes to enhance overall performance. This position requires close collaboration with stakeholders to ensure business needs are met through innovative IT solutions, along with strong strategic planning and project management skills. Exceptional communication abilities are vital for mentoring junior staff and leading complex, multi-site projects to successful completion.
Primary Responsibilities:
- Perform in-depth systems process analysis and design and simulate new processes to improve efficiency.
- Identify gaps in processes, develop measures for process performance, and transition to improved practices in the program area.
- Serve as the program areas technical expert by providing strategic guidance to leadership on the future use of technology and process improvements.
- Ensure solutions align with both current and future program goals.
- Assist in the planning and prioritization of business process engineering activities.
- Integrate business unit goals with department objectives.
- Ensure defined processes are communicated and provide assistance to businesses in understanding process flows.
Required Qualifications:
- Minimum of seven (7) years in IT, with at least four (4) years in process engineering and two (2) years in project management.
- Certification in Process Improvement Methodologies and demonstrated proficiency in methodologies such as Lean Six Sigma or Kaizen, including a certification such as Lean Six Sigma Green Belt or Black Belt.
- Strong skills in mapping out business processes, identifying bottlenecks, and analyzing inefficiencies
- Familiarity with tools like Microsoft Visio, Lucidchart, or specialized business process modeling tools (e.g., Business Process Model and Notation [BPMN] software like Bizagi or ARIS).
- Excellent verbal and written communication skills and interpersonal skills.
- Proven leadership and motivational skills.
Preferred Qualifications:
- Familiarity with regulatory standards relevant to the corrections industry (e.g., The Health Insurance Portability and Accountability Act of 1996 [HIPAA], Criminal Justice Information Services [CJIS] security standards, etc.).
- Experience in designing processes that comply to industry-specific standards.
Education:
A bachelor’s or master’s degree from an accredited college or university in Computer Science, Information Systems, or other related field, or four (4) years of equivalent work experience is required.