What are the responsibilities and job description for the Marketing Specialist - Hospitality Practice position at HKS, Inc?
Overview:
Specializes in marketing and market strategy for a select practice. Collaborates with practice leaders and business development directors on marketing strategies, target clients and sometimes project pursuits. Oversees pursuit submissions and materials and sometimes manages and creates submissions with the support of others. Manages, creates and maintains marketing collateral and collaborates on project photography, content and public relations. Works to maintain consistent messaging for the practice as well as leading story telling for practice specific topics and projects. Possesses and applies a broad knowledge of marketing practices and procedures to complete assignments with integrity and creativity. Seeks opportunities to provide support that achieves firm values and goals. Anticipates job expectations and contributes to strategic marketing solutions.Responsibilities:
- Works closely with practice leaders to support their business development program as the go-to and trusted source for marketing efforts
- Monitors and assists practice leaders and business development directors on target client information within the CRM system and is responsible for system reporting management and analysis for their designated practice
- Collaborates with Business Development on competitive intelligence, client and competition research as needed to support prepositioning pursuit efforts including preparation and implementation of client capture plans for target clients
- Manages, creates and/or oversees qualifications messaging, proposal submissions and interview collateral including content and graphics (writing/editing text and design layouts) working within firm brand standards with the support of enterprise marketing professionals and practice leaders
- Provides strategic thinking related to marketing outreach: brochures, qualification packages, fee proposals and presentations and tailors appropriately to support the needs of the practice
- Prepares and maintains practice specific BD resource materials, portfolios and boiler plate information working with Marcom resource manager
- Produces specialized pursuit collateral based on client RFP asks in collaboration with marketing managers
- Participates on the pursuit submission process with pursuit team on go/no-go efforts, pursuit strategy, requirements, scheduling, assignments and maintains deadlines with marketing managers or on own for select pursuits
- Manages and oversees the quality control of practice specific marketing materials
- Acts as a liaison for internal and external communications of practice marketing news and developments with centralized MarCom team
- Collaborates with MarCom leadership to translate big ideas and key project stories into materials, thought leadership campaigns and publicity
- Manages project information, stories and milestones for use in materials, case studies, PR, social media, with MarCom studio team members
- Tracks practice project milestones for grand openings, groundbreakings, completion, photography, etc. and collaborates with MarCom on related actions
- Responsible for tracking practice pursuit outcomes, project information and milestones and other key marketing initiatives within firmwide and MarCom management systems
- Works with MarCom on practice communications strategy and implementation, practice messages/themes, editorial strategy input and other communications needs
- Works with practice leaders, photography manager and project teams to determine level of photography needed, associated costs and shoot details and may attend photoshoots
- Collaborates with practice leadership to coordinate involvement and promotion of practice conferences and liaises with team on messaging, outreach/conference prep, and identifies speaking opportunities
- Collaborates with practice leadership and award submission teams to track award submission platforms, key projects for submission, deadlines and submission requirements in concert w/Design Leadership and MarCom awards coordinator
- May assist practice teams on submissions for accreditation, fellowships honors and awards
Qualifications:
- Bachelor's degree in Journalism, Marketing, Communication or related degree such as graphic design
- Typically with 5 years of marketing and/or Business Development experience
- Previous experience with A/E/C firm preferred
- Proficiency in InDesign
- Experience in Photoshop and Illustrator preferred
- Proficiency in MS Office Suite, including Microsoft Word, Excel and PowerPoint
- Experience in Salesforce preferred
- Knowledge of and interest in architecture/interior design
- Excellent writing skills with experience in graphically designed page layouts
- Excellent attention to detail and commitment to excellence
- Excellent project management, interpersonal skills and the ability to interact with all levels of staff and customers; ability to forge trusting relationships within a diverse team
- Strong organizational skills and the ability to work on multiple projects at the same time with competing deadlines
- Ability to communicate and present ideas in a clear, concise and professional manner both verbally and in writing
- Ability to solve problems and apply innovative solutions
- Ability to work and collaborate in a team environment, and ability to work independently and prioritize work
- Ability to effectively meet deadlines at expected quality
- Travel may be required
If you currently work for HKS, please submit your application via the Internal Careers Portal.
HKS is an EEO/AA Employer: M/F/Disabled/Veteran
HKS is an EEO/Affirmative Action Employer and committed to a policy of non-discrimination in all employment practices including, but not limited to, recruiting, hiring, training, advancement, compensation, and termination. HKS’ policies, including its Affirmative Action Programs, are designed to not only ensure legal compliance with state and federal anti-discrimination and retaliation laws, but to carry out the principles of equal employment opportunities in all job categories. Deliberate and conscious effort is made to make employment decisions that are consistent with these equal employment opportunity principles. HKS will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, protected veteran status or disability; and ensure that all employment decisions are based only on valid job requirements. Employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination for filing a complaint, assisting or participating in an investigation, compliance evaluation or hearing, opposing and/or exercising any other right made unlawful by Executive Order 11246, Sections 503 and 38 USC 4212, as amended, or their implementing regulations, or any other Federal, State or local laws requiring equal opportunity.
