Front Desk Receptionist/Insurance Coordinator

Job Summary: We are seeking a highly organized and friendly Front Desk Reception and Insurance Billing Specialist to join our dental office team. This role is vital in providing excellent customer service and ensuring smooth operations at the front desk while handling various insurance billing tasks. The ideal candidate will have a strong understanding of dental insurance processes, be an effective communicator, and excel in a fast-paced environment.

Key Responsibilities:

Insurance Billing Responsibilities:

Verify patient insurance coverage and eligibility prior to appointments.

• Prepare and submit insurance claims accurately and efficiently to ensure timely reimbursement.
• Follow up on outstanding claims, resolver discrepancies, and address any billing inquiries.
• Communicate with insurance companies to obtain pre-authorizations and clarify billing issues.
• Assist patients with understanding their insurance benefits and payment options.

Front Desk Responsibilities:

• Greet and welcome patients upon arrival, ensuring a positive first impression.
• Answer phone calls, schedule appointments, and manage the office calendar.
• Assist patients with check-in and check-out processes, including verifying and collecting patient information.
• Maintain a clean and organized reception area and ensure all patient forms are current.
• Provide information about office policies, treatment options, and services offered.

Qualifications:

• High school diploma or equivalent required; additional education in healthcare administration or a related field is a plus.
• Experience as a dental receptionsit or in a similar role, with knowledge of dental procedures and terminology.
• Familiarity with dental insurance plans and billing processes.
• Strong computer skills, including proficiency with dental practice management software and Microsoft Office Suite.
• Excellent communication and interpersonal skills, with a patient-centered focus. Bilingual is a plus.
• Ability to handle multiple tasks, prioritize effectively, and work well under pressure.
• Detail-oriented with strong organizational skills.

How to Apply: If you are a dedicated professional with a passion for patient care and a knack for administrative tasks, we would love to hear from you! Hlavaty Dental Arts is an equal opportunity employer and values diversity in our workforce. We encourage all qualified candidates to apply.

Job Type: Part-time

Pay: $25.00 - $30.00 per hour

Work Location: In person

Salary : $25 - $30