What are the responsibilities and job description for the Banquet Setup - Overnight On Call position at HM Alpha Hotels & Resorts?
Division Westin La Paloma Resort & Spa
Description
The Banquet Houseperson will coordinate the setup of meetings, meal functions, and audio-visual equipment in accordance with hotel and company policies, while promptly and courteously addressing all customer requests.
Responsibilities
Successful completion of a background check is required prior to employment.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
The Banquet Houseperson will coordinate the setup of meetings, meal functions, and audio-visual equipment in accordance with hotel and company policies, while promptly and courteously addressing all customer requests.
Responsibilities
- Complete all assigned tasks and adhere to instructions provided by the supervisor or shift leader, ensuring high-quality execution.
- Ensure all necessary items, including water, amenities, audio-visual equipment, and breaks, are set up in the meeting room at least 15 minutes prior to the start time.
- Address customer requests for additional equipment and supplies, clearly communicating any associated charges to the guest and informing the supervisor to ensure proper billing.
- Exhibit strong customer relations skills, proactively greeting guests in a friendly and professional manner to enhance their experience.
- Set up and clean meeting and meal function rooms in accordance with company and hotel standards, ensuring a polished and professional environment.
- Maintain meeting rooms during breaks, replenishing supplies such as water glasses, ashtrays, and candy jars, changing linens as needed, and ensuring cleanliness by removing garbage.
- Assist with meal service and event breakdowns, ensuring smooth transitions, and help secure banquet guest signatures for accurate billing.
- Adhere to energy conservation guidelines and follow all safety procedures to ensure a sustainable and secure work environment.
- HS Diploma or equivalent
Successful completion of a background check is required prior to employment.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
