What are the responsibilities and job description for the Parts Advisor position at HM Cragg?
Position Overview
A successful Parts Advisor will be highly organized, detail oriented, work well in a team environment and have a working knowledge of parts and mechanical maintenance. A top performer in this role will have direct experience with generator parts procurement and provide outstanding customer service to both the service department and over the counter customers.
Reporting Relationship : The Parts Advisor reports to the Generator Parts Manager.
Responsibilities / Accountabilities
- Manage data analytics on parts stock values, market retail, freight cost, and restock to avoid unnecessary costs
- Perform physical inventory counts and ensure accuracy with inventory tracking software
- Monitor inventory and stock levels in main and service truck warehouses
- Receive parts stock and special-order parts in a timely manner
- Track all parts movement within warehouses
- Review work orders to identify service department part requirements
- Procure, ship or stage all parts required for assigned work orders
- Ship and track parts to remote technicians and customers ensuring on time delivery
- Quote parts for the service department repairs accurately and in a timely manner
- Identify and verify parts and equipment compatibility in accordance with applicable parts and service manuals
- Work with Parts Manager to source new suppliers to reduce costs and improve quality
- Ensure a safe working environment
Skills / Knowledge
Personal Attributes
Travel Expectations
Qualifications
At HM Cragg, we invest in your growth with training, tuition assistance, and development opportunities, including the potential for advancement within the company. As a Parts Advisor, you will receive a monthly cell phone reimbursement. As an employee-owner, you'll receive shares of stock in our company each year that you meet eligibility requirements. You'll enjoy additional benefits such as PTO and paid holidays, company-paid Life and Disability insurance, 401k match, and contributions to Medical, Dental, and Vision Insurance.
Salary : $25 - $29