Parts and Service Advisor - Marine

Job Overview

Job Requirement:

Supreme Marine is a growing organization and is hiring for multiple positions in both our Minneapolis location, and Stillwater location. The positions to be filled require a range of experience for the right individuals. This range is from beginning level to the experienced certified with specific required certifications. The right individual must understand merit-based employment and have strong morals and the willingness to perform daily, meeting the requirements of the organization.

Training will be a continued requirement for all positions, this will include online schooling and potential classroom.

Job Summary:

This role requires a customer service aptitude and passion for quality work performed, and a passion for the marine industry.

Duties will include, not limited to the following:

- Show up for work at the location on time as required.

- Take direction and responsibility and perform to meet the obligations as required.

- Work as a team member and support a positive work environment.

- Complete any required online schooling and classroom as requested, then apply it daily in job performance.

- Job duties as directed and may include the following:

• Greet customers with a positive inviting attitude.
• Learn the customers’ needs and help them.
• Provide exceptional customer service.
• Answer phone calls.
• Write a service order using the company software.
• Coordinate service repair orders with technicians so work is completed as desired.
• Assist customers with parts needs.
• Place parts orders with approved vendors.
• Receive part orders using the company software system.
• Complete inventory reviews as scheduled
• Maintain a clean healthy work environment.
• Assistance with motor, boat, and major unit sales.
• Read and understand part and accessory catalogs.
• Provide exceptional customer service.
• Standing, walking, using ladders, and lifting 35lbs with no limitations or concerns.
• Assist with trade shows as needed.
• Perform other duties as requested.

Strong Communication Skills Required: Phone; Verbal; Reading, E-Mail; Customer Service

Skills Required: Writing; Computer; Mobile Devices; Basic Mathematics

Compensation: Compensation will be based on several factors, including but not limited to work history, performance, certifications, full-time and part-time employment.

Job Type: Full-time

Pay: $17.00 - $35.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Work Location: In person

Salary : $17 - $35