What are the responsibilities and job description for the Customer Service Supervisor Documentation Team- Albuquerque position at HME Specialists LLC?
Join HME Specialists in Albuquerque as a Full-Time Customer Service Supervisor and become a key player in transforming the healthcare experience for our clients. This role offers the unique opportunity to lead a dynamic team that thrives on problem-solving and empathetic service. You will be at the forefront of fostering customer-centric solutions that make a tangible difference in people's lives.
As a forward-thinking professional, you'll have the chance to design and implement innovative strategies that enhance customer satisfaction in the medical supply industry. Engage with a passionate team that shares your commitment to excellence and community impact. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. If you're ready to elevate your career and make a positive difference while contributing to a rapidly growing company, this is the place for you.
Apply today and be part of something extraordinary!
Hello, we're HME Specialists
We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.
What does a Customer Service Supervisor- Albuquerque do?
As the Full-Time Customer Service Supervisor at HME Specialists in Albuquerque, you will play a crucial role in overseeing day-to-day operations, ensuring that your team meets and exceeds established performance and productivity standards. Your leadership will inspire and motivate team members, fostering an environment where everyone can achieve their personal and professional goals. By conducting regular team meetings, you will communicate objectives, share updates, and encourage collaboration. You will monitor daily workflows, assign tasks, and manage resources to meet operational deadlines while evaluating performance metrics to maintain quality and efficiency.
Addressing operational challenges will be a key responsibility, allowing you to implement effective solutions promptly. Additionally, you will ensure adherence to payroll, industry regulations, and safety guidelines while acting as the primary contact for resolving client-related issues. Collaborating with other departments and tracking performance data will empower you to recommend meaningful process improvements based on insights gathered from your team.
Would you be a great Customer Service Supervisor- Albuquerque?
To excel as a Full-Time Customer Service Supervisor at HME Specialists in Albuquerque, you will need a robust skill set that underpins effective leadership and operational excellence. A high school diploma is required, and while one year of experience in Durable Medical Equipment (DME) is preferred, it is not mandatory-an eagerness to learn can be just as valuable. Strong communication skills are essential for conducting team meetings and resolving client-related issues.
Proficiency in performance management tools will aid in monitoring workflows and analyzing metrics to drive productivity. Being detail-oriented and organized will help you manage resources efficiently and ensure adherence to industry regulations and safety guidelines. Moreover, problem-solving abilities are crucial for addressing operational challenges and implementing effective solutions.
Finally, a customer-centric mindset and the ability to collaborate across departments will foster a harmonious environment and enhance overall service delivery.
Knowledge and skills required for the position are:
- High school diploma
- 1 year experience in DME is preferred but not a requirement.
Get started with our team!
So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!
