What are the responsibilities and job description for the Data Center Technician position at HMG America?
Job Details
HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Data Center Technician in Daytona Beach. Below is the detailed job description.
Title: Data Center Technician
Location: On Site (Daytona Beach)
Duration = 12 months
Job Description:
Must be local (Daytona Beach, Fl) and have Data Center Floor experience / exposure.
Data Center Technician(s) perform a key role in delivering the core infrastructure and foundational technologies for FPL's Corporate data centers (CIP & Non-CIP) and Grid Control Systems. Perform all required tasks being the "hands and eyes" for remote technicians within the data center. Execute physical activities as defined on the data center floor.
Primary (Essential) Job Functions:
Setup data center hardware, software for system enhancements. Work to ensure data center systems and equipment are compliant as per FPL standards
Debug failure and process service requests within defined SLA's as well as managing ticket queues and adhering to change management processes for data center services
Support business continuation planning and disaster recovery backup solutions; including being utilized as a storm rider when needed
Facilitate data center equipment upgrades and assist with acquisition and inventory of data center supplies and equipment
Perform new cable installations, hardware rack / stack installations and decommissions, testing, and troubleshooting using standard data center processes
Perform equipment power cycles, swap out failed components with new and, handle storage media
Perform installation and/or removal of hardware in data center white floor areas including server cabinets, cabinet hardware, servers, and other hardware appliances
Supporting deployment of on-site DC physical infrastructure including Servers, Network Devices, SANS, Main Frames
Supporting parts/component replacement and physical hardware troubleshooting
Support for shipping/receiving and consumables inventory management to address work volumes
Advice on parts/component replacement and physical hardware troubleshooting
Develop new SOP's, document guidelines, standards, and procedure documentation
Maintain Data Center Inventory and support asset management team with maintaining the CMDB accurate
Comply with NERC CIP, SOX and all other regulatory requirements processes and reporting
Ensure resources maintain NERC/CIP clearance and requirements and training
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