What are the responsibilities and job description for the Receptionist position at HMG?
If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment.
WHAT WE OFFER:
- Company paid Life and Accidental Death and Dismemberment Insurance
- Company paid Long Term Disability Insurance
- 401(k) and Roth Retirement plan with Company Contributions
- Medical, Dental, Vision, and additional Life and STD Insurance
- Health Savings Account Plan with company contributions
- Paid time off
- Paid Sick time
- Paid Holidays
- Employee discounts
- And more!
General Summary:
The Receptionist/Greeter is responsible for greeting all patients, vendors, and incoming visitors in a friendly and personable manner. This position will also answer a multi-line phone, complete general office duties.
Main Responsibilities:
- Be pleasant, friendly and professional when greeting visitors and callers
- Direct patients and other visitors to the facility to the desired location, giving clear, easy to understand directions.
- Answer the multi-line phone, connecting the calls to multiple offices, taking messages, answering questions or completing tasks associated with the call as needed.
- Complete general office duties such as simple alphabetizing/filing, sorting of paperwork, confirming appointments.
- Work with Specialty offices to help with the referrals: contacting insurance companies, speaking with patients and obtaining information related to the referral.
- Other duties as assigned.
Education/Experience/Knowledge:
• High School or equivalent required
• Outgoing and friendly personality
• Ability to work in a fast paced environment
• 2-3 years experience in an office setting
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability."