What are the responsibilities and job description for the Receptionist position at Holston Medical Group, PC?
If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment.
WHAT WE OFFER:
- Company paid Life and Accidental Death and Dismemberment Insurance
- Company paid Long Term Disability Insurance
- 401(k) and Roth Retirement plan with Company Contributions
- Medical, Dental, Vision, and additional Life and STD Insurance
- Health Savings Account Plan with company contributions
- Paid time off
- Paid Sick time
- Paid Holidays
- Employee discounts
- And more!
General Summary:
The Receptionist/Greeter is responsible for greeting all patients, vendors, and incoming visitors in a friendly and personable manner. This position will also answer a multi-line phone, complete general office duties.
Main Responsibilities:
- Be pleasant, friendly and professional when greeting visitors and callers
- Direct patients and other visitors to the facility to the desired location, giving clear, easy to understand directions.
- Answer the multi-line phone, connecting the calls to multiple offices, taking messages, answering questions or completing tasks associated with the call as needed.
- Complete general office duties such as simple alphabetizing/filing, sorting of paperwork, confirming appointments.
- Work with Specialty offices to help with the referrals: contacting insurance companies, speaking with patients and obtaining information related to the referral.
- Other duties as assigned.
Education/Experience/Knowledge:
- High School or equivalent required
- Outgoing and friendly personality
- Ability to work in a fast paced environment
- 2-3 years experience in an office setting
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability."
Education
Preferred- High School or better in General Studies
