What are the responsibilities and job description for the Senior Patient Navigator position at HMH HOSPITALS CORPORATION?
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
A Senior Patient Navigator, ACO, assists the Administrative Director in providing leadership to maximize the health status of patients and improve the clinical experience and satisfaction of services for patients, physicians, and staff. This position requires the ability to independently function as a resource for the management and staff in order to expand the quality and efficiency of ACO services and programs. Advanced nursing knowledge and population health expertise are essential to identify and implement both clinical and IT improvement processes. The ability to influence, direct, and then monitor work flow processes to identify and overcome barriers is central to success in this position.
This hybrid position, 2 days a week, but it can change based on the department needs.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
- Must have 8 recent years in nursing.
- 4 years recent ACO care coordination experience.
- Highly developed interpersonal skills including motivational interviewing skills, in order to interact effectively and motivate staff and patients to change behavior when necessary.
- Must be proficient at multi-tasking and prioritization working in a high volume environment with little supervision.
- Ability to work independently as well as in a team environment.
- Excellent analytical and deduction skills.
- Good reasoning and problem solving ability and be able to take initiative in finding solutions to difficult and/or sensitive problems.
- Must be organized and able to multi-task.
- Ability to work in stressful situations and be flexible to accommodate patient and family needs.
- Demonstrated proficiency and comfort with PC and Microsoft office skills.
Education, Knowledge, Skills and Abilities Preferred:
- BSN in progress and/or willing to acquire within three (3) years of hire.
- Experience in a variety of patient settings is recommended.
Licenses and Certifications Required:
- NJ State Professional Registered Nurse License.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
