What are the responsibilities and job description for the Quality Improvement Specialist, Ambulatory position at HMH PHYSICIAN SERVICES, INC.?
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Quality Improvement Specialist, Ambulatory acts in conjunction with and reports to the local Manager/Director ofPatient Safety & Quality to support leadership for quality and safety improvement initiatives with guidance. Collaborates with Hackensack Meridian Health (HMH) initiative-focused groups, clinical transformation services and quality councils to achieve transformational and sustainable outcome improvements using project/program management, process and system mapping, reliability science data driven strategies, evidence based best practices, quality improvement (QI) strategies, and high reliability principles. This position reports to the Ambulatory Quality and Patient Safety leadership and partners with the SVP Assoc Chief Qual Officer, VP Quality Implement Science, Physician Division SVP Chief Clinical Officer and SVP COO Phys Serv Division to provide leadership for quality improvement initiatives based on assigned Ambulatory clinical subgroup or program specialty
This position will offer a hybrid schedule. Work with teams in a remote setting and would also be expected to meet in person when necessary.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
- Bachelor's degree in Nursing, healthcare or health science (existing team members moved into this role will be
grandfathered as per HR guidelines). - Minimum of 5 years of experience in health care.
- Ability to build on clinical and population health knowledge to manage Ambulatory focused quality transformation
projects - Knowledge and expertise in program/project management, change management, and EMR systems.
- Proficiency in the use of computer applications and software including Google sheets (Pivot tables and visualization
tools), Google Slides, Google Docs - Excellent clinical informatics as well as written and oral communication skills with ability to present quality outcomes at
various physician leadership and senior leader level meetings within the organization. - Ability to work on multiple projects concurrently in a fast paced, timeline driven environment.
- Strong planning and organizational skills with the ability to work independently, multi-task, and prioritize responsibilities.
- Proficiency in Electronic Medical Record reporting
- Excellent written and verbal communication skills.
- Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.
Education, Knowledge, Skills and Abilities Preferred:
- Master's degree and/or professional degree and certification.
- Experience in Clinical Informatics and Clinical transformation work
- Experience in Ambulatory practice operations.
- Experience in acute care clinical operations.
- Performance improvement experience.
- Experience with leading quality and outcomes work.
- Understanding of clinical regulatory standards.
Licenses and Certifications Preferred:
- American Nurses Credentialing Center (ANCC) certification in Specialty.
- Project Management.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!