Terminal Contract and Operations Coordinator

At HMM, we’re not just a global leader in integrated logistics and shipping—we’re shaping the future of maritime transport. With a diverse fleet and extensive global network, we deliver customized, sustainable solutions that create value for our customers. Our vision to be #1 in customer trust, employee satisfaction, and green shipping sets us apart from competitors. We offer competitive compensation, career development opportunities, and a work culture that blends autonomy with strategic support. Join us in driving innovation, sustainability, and success across the shipping and logistics industry.

Why HMM?

• Impactful Work: Be part of a company that shapes the global supply chain while contributing to economic, environmental, and social growth. At HMM, you’ll have the opportunity to work with a company committed to being #1 in customer trust, employee satisfaction, and green shipping.
• Career Growth: We are dedicated to your development. With mentorship, cross-department training, and career advancement opportunities, HMM invests in your success and professional growth.
• Collaborative Culture: Enjoy a dynamic work environment that fosters autonomy while providing continuous support and guidance from leadership to ensure your success and personal development.
• Competitive Benefits: HMM offers competitive compensation packages, health benefits, performance bonuses, 401K, and employee discount programs to support your well-being.
• Work-Life Balance: We believe in maintaining a healthy balance. Our generous vacation and floating holidays give you the flexibility to recharge and maintain a fulfilling life outside of work.
  
  

HMM seeks a skilled Terminal Operations Coordinator to oversee daily container terminal operations across the US, South America, and Canada, leveraging your strong logistics and terminal operations expertise to monitor activities, ensure efficiency, and provide timely reporting. We value your expertise and are committed to your growth as you collaborate with terminal operators, internal teams, and stakeholders to maintain smooth operations and procedural adherence. Contribute your skills and grow with us.

Key Responsibilities

• Terminal Operations Management: Oversee daily operations at container terminals across North and South America, ensuring efficiency and compliance
• Vendor Payment Processing: Collaborate with internal finance teams to ensure timely and accurate processing of vendor invoices
• Communication & Coordination: Facilitate clear and timely communication between internal and external teams
• Performance Analysis & Optimization: Analyze operational data and trends to identify areas for improvement and implement corrective action
• Contract & Communication Management: Maintain accurate records of vendor agreements, communications, and updates
• Standard Operating Procedure Development: Contribute to the development and implementation of efficient and standardized operating procedures
• Vendor Relationship Management: Communicate effectively with terminal vendors regarding inquiries, negotiations, and contract details
• Customer Service & Issue Resolution: Address and resolve customer inquiries, complaints, and operational issues
• Time Management & Prioritization: Effectively manage workload and prioritize tasks to meet deadlines in a fast-paced environment
• Collaboration & Teamwork: Collaborate effectively with internal and external stakeholders to achieve shared goals and objectives
  
  

Required Skills & Experience

• Education: Bachelor's degree in International Business, Logistics, Supply Chain Management, Transportation, Finance, or a related field preferred. Or the equivalent combination of education and experience will be considered.
• Experience: Minimum two years of experience in Terminal Operations or a related field. 3 years of industry experience is preferred.
• Essential Skills:
• Communication: Excellent interpersonal, organizational, and written communication skills, with the ability to convey complex information clearly and concisely.
• Language: Bilingual in Spanish / English preferred
• Microsoft Office Suite: Proficiency in Microsoft Excel and other analytical tools
• Attention to Detail: Strong attention to detail and ability to present information in an easily understandable manner.
  
  

Join HMM and navigate the future of shipping and logistics, where you’ll grow alongside an industry leader committed to sustainability, innovation, and excellence.

About HMM America Shipping Agency

HMM is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of call. HMM strategically collaborates with customers to develop customized supply chain solutions for dry, refrigerated, and other specialized cargo.

HMM is currently ranked in the Top 8 global ocean carriers in terms of service network and market capacity. HMM has formed a global business network of vessels, terminals, railroads, trucks, and offices around the world. HMM is highly regarded as one of the world's top integrated logistics companies with a commitment to operational excellence by our team of industry professionals and state-of-the-art technology.

Other Details

The pay range listed for this position is the anticipated starting salary or wage range, and the final offered rate will be based on individual merit and the relative compensation of employees in similar positions. HMM employee benefits include highly subsidized individual and family insurance coverage (medical, dental and vision), term life and disability insurance, 401(k) employer matching contributions, paid holidays, and up to 10 vacation days and six sick days in the first year.

HMM provides equal employment opportunities without regard to race, color, religion, sex, national origin, disability, or other legally protected characteristics. We will consider qualified applicants with criminal histories in a manner consistent with legal requirements. HMM participates in the E-Verify program.