What are the responsibilities and job description for the Account Implementation Consultant position at HMSA?
- Develop a plan and manage the "onboarding" and implementation of the system for designated customers, serving as a liaison with internal and external customers to move them onto an electronic platform. Work with large and/or complex accounts or their designated Third Party Administrators to negotiate enrollment requirements and standards.
- Coordinate open enrollment dates and benefit changes with other units, departments and vendor partners to ensure that operations and systems are ready to support open enrollment activities, TPA changes, and/or employer group buyouts/mergers.
- Analyze business problems and performance results of the employers and recommend controls and/or procedural changes to ensure quality and performance standards are met. Work with other units and/or departments to implement procedures that will meet corporate, BCBSA and employer group performance levels.
- Reports and analyzes data for use in management planning, budgeting, and decision-making.
- Performs all other miscellaneous responsibilities and duties as assigned or directed.
