Showroom Manager - HBF - NYC

HNI Corporationis a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. Wepride ourselves on fostering an environment where we make a positive impact on others; upholding our beliefs in integrity, inclusion and belonging.

Your Impact Starts the Day You Do!

• Act as the primary point of contact and facilitate an informative and welcoming showroom experience.
• Drive sales by promoting products and services to customers, offering knowledgeable and personalized product demonstrations.
• Build and nurture long-term relationships with influencers in the assigned market to ensure repeat business and customer loyalty.
• Engage in local or national industry events to expand and develop networking opportunities.
• Plan, coordinate, and host all showroom events, including scheduling, vendor management, and event setup and cleanup.
• Collaborate with the sales team and leadership to activate the showroom space and develop new opportunities.
• Assist in the preparation of quotes, bids, and proposals for clients, ensuring accuracy and timeliness.
• Ensure the showroom is consistently well-organized, visually appealing, and product displays are styled appropriately.
• Monitor and track showroom traffic, provide feedback on customer experience, and make recommendations to reflect customer preferences.
• Represent the face of the brands, welcome guests, create a positive brand experience, drive increased traffic, and elevate utilization of the facility.
• Seek continuous improvement of Standard Operating Procedures to make the space more functional for customers and sales members.
• Develop relationships with the sales team and local dealer sales representatives. Fulfill requests from customers and sales members for literature and samples.
• Manage onsite literature and product sample libraries and sample chair program for both brands.
• Coordinate and manage projects to ensure all areas of the facility are maintained to the highest quality standards, such as local photoshoots.
• Schedule and manage product installers and Field Service Engineers for product installations in the showroom or local trade shows.
• Participate in activities as appropriate to ensure the success of the organization.
• Manage ongoing building maintenance and invoices as it relates to the showroom: plant care, cleaning staff, bi-annual HVAC upkeep, general repairs.

• Bachelor's degree: Marketing, Interior Design, Architecture, or a related field preferred.
• At least two years of experience in a consultative sales role or customer service, preferably in interior design or commercial furniture industry.
• A minimum of three years of industry experience with a focus on customer experience/client relations, event planning, project management, showroom management, hospitality, or facilities management.
• Previous experience with design or showroom management preferred.
• Excellent communication and interpersonal skills with the ability to lead and influence others.
• Demonstrated ability to manage information, schedules, and budgets.
• Ability to work both collaboratively and individually, with internal and external teams.
• Flexibility and willingness to work extended hours as required for successful execution of events and to accommodate varying event schedules and timelines.

HNI Corporation(NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. Theworkplace furnishings segmentis a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. Theresidential building products segmentis the nation's leading manufacturer and marketer of hearth products.

As one of the larger employers in Iowa, HNI Corporation was recognized in 2018, 2019, and 2020 for the diversity of our Board of Directors and was named in 2020, 2021, and #6 in 2022 as one of America's Most Responsible Companies by Newsweek.

How we act today protects how we live tomorrow. Check out our CSR Report here:https://www.hnicorp.com/social-responsibility

Diversity, equity, and inclusion (DEI), are not just core beliefs at HNI - they are operational imperatives. We value each other's differences in experiences and ideas to solve problems and better serve our customers.Take a look at our DEI goals here:https://www.hnicorp.com/diversity-equity-and-inclusion

We offer Benefits on Day 1, including a new voluntary benefit, Daily Pay! To learn about all the benefits HNI has to offer visit www.HNIbenefits.com.

We also invite you to visit us atwww.HNICorp.comto learn more!

Our company endeavors to make www.hnicareers.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 563-272-7400 or via email at [emailprotected]. The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).