What are the responsibilities and job description for the Shuttle Driver-Lincoln position at Ho-Chunk, Inc.?
Shuttle Driver
Summary Description
The Shuttle Driver is responsible for greeting guests transporting them from the property to designated areas in a safe, courteous and efficient manner.
ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation.
WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.
Certification Requirements
Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No
Gaming License Required? Ability to secure and maintain NE Gaming License.
Other Certifications? Commercial Drivers’ License; Drivers’ License; Clean Motor Vehicle Record (MVR) as established guidelines from the Insurance Carrier; Ability to operate vehicles with manual or automatic transmissions
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws
Physical Requirements Assessment
Rating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels
Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.
Work Environment
2 Accessibility of all worksites required for the position
2 Exposure to weather and temperature extremes
2 Exposure to darkness
2 Exposure to cramped spaces
2 Exposure to loud noises
2 Exposure to chemicals and fumes
2 Exposure to dust
2 Exposure to heights
2 Exposure to work safety hazards
2 Exposure to secondhand smoke
1 Amount of overtime/extended work hours required
Physical Effort
1 Physical mobility: movement from place to place on the job, considering distance and speed
2 Physical agility: ability to maneuver body while in place
2 Ability to lift up to 50 lbs.
1 Physical strength to manage routine office materials and tools
2 Dexterity of hands and fingers
2 Dexterity of feet
2 Physical balance: ability to maintain balance and physical control
2 Coordination: including eye/hand, hand/foot, etc.
1 Endurance: prolonged physical activity with limited opportunity to rest
Mental Effort
1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks
2 Memory, considering the amount and type of information
1 Complexity of decision making
1 Time pressure of decision making
1 Analytical thinking
1 Conceptual thinking
1 Ability to compute basic math calculation
Communication
1 Fluency in English
0 Fluency in another language
1 Verbal communication
1 Written communication
1 Non-verbal communication
Sensory Abilities
2 Ability to see
2 Ability to distinguish colors
2 Ability to hear
1 Ability to smell
0 Ability to taste
2 Sense of touch
Summary Description
The Shuttle Driver is responsible for greeting guests transporting them from the property to designated areas in a safe, courteous and efficient manner.
ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation.
- Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
- Upholds and complies with casino standards at all times.
- Picks up passengers at designated locations and delivers passengers to requested destinations.
- Follows specific scheduled routes and coordinated routes.
- Demonstrates and provides outstanding employee relations at all times.
- Presents oneself in a neat and clean appearance at all times.
- Assists passengers with boarding and exiting vehicle – assist with loading and unloading personal property as needed.
- Monitors and maintains cleanliness, sanitation of interior and exterior of vehicle.
- Ensures security of vehicle and its keys at all times.
- Demonstrates professional phone/radio etiquette.
- Reports to Security via radio of any suspicious or emergency situations.
- Fuels shuttle vehicles as needed.
- Reports any vehicle/safety hazards or damages immediately.
- Follows designated procedures for vehicle accidents, breakdowns, and incidents.
- Attends and participates in meetings.
- Performs other tasks as assigned.
- Must be 19 years or older.
- High school diploma, GED, or equivalent experience.
- Two (2) years of experience in driving commercial vehicles.
- Trade school and/or training helpful.
- Prior experience in guest service required.
- Must possess and maintain a clean driver license and commercial driver license.
- Collaboration Skills
- Guest Focus
- Communication Proficiency
- Flexibility
- Problem Solving
- Ethical Conduct
- Stress Management/Composure
WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.
Certification Requirements
Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No
Gaming License Required? Ability to secure and maintain NE Gaming License.
Other Certifications? Commercial Drivers’ License; Drivers’ License; Clean Motor Vehicle Record (MVR) as established guidelines from the Insurance Carrier; Ability to operate vehicles with manual or automatic transmissions
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws
Physical Requirements Assessment
Rating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels
Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.
Work Environment
2 Accessibility of all worksites required for the position
2 Exposure to weather and temperature extremes
2 Exposure to darkness
2 Exposure to cramped spaces
2 Exposure to loud noises
2 Exposure to chemicals and fumes
2 Exposure to dust
2 Exposure to heights
2 Exposure to work safety hazards
2 Exposure to secondhand smoke
1 Amount of overtime/extended work hours required
Physical Effort
1 Physical mobility: movement from place to place on the job, considering distance and speed
2 Physical agility: ability to maneuver body while in place
2 Ability to lift up to 50 lbs.
1 Physical strength to manage routine office materials and tools
2 Dexterity of hands and fingers
2 Dexterity of feet
2 Physical balance: ability to maintain balance and physical control
2 Coordination: including eye/hand, hand/foot, etc.
1 Endurance: prolonged physical activity with limited opportunity to rest
Mental Effort
1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks
2 Memory, considering the amount and type of information
1 Complexity of decision making
1 Time pressure of decision making
1 Analytical thinking
1 Conceptual thinking
1 Ability to compute basic math calculation
Communication
1 Fluency in English
0 Fluency in another language
1 Verbal communication
1 Written communication
1 Non-verbal communication
Sensory Abilities
2 Ability to see
2 Ability to distinguish colors
2 Ability to hear
1 Ability to smell
0 Ability to taste
2 Sense of touch
