What are the responsibilities and job description for the Shuttle Driver-Lincoln position at WarHorse Casino?
Summary
Shuttle Driver
SUMMARY DESCRIPTION:The Shuttle Driver is responsible for greeting guests transporting them from the property to designated areas in a safe, courteous and efficient manner.
ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation.
• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.• Upholds and complies with casino standards at all times.• Picks up passengers at designated locations and delivers passengers to requested destinations.• Follows specific scheduled routes and coordinated routes.• Demonstrates and provides outstanding employee relations at all times.• Presents oneself in a neat and clean appearance at all times.• Assists passengers with boarding and exiting vehicle – assist with loading and unloading personal property as needed.• Monitors and maintains cleanliness, sanitation of interior and exterior of vehicle.• Ensures security of vehicle and its keys at all times.• Demonstrates professional phone/radio etiquette.• Reports to Security via radio of any suspicious or emergency situations.• Fuels shuttle vehicles as needed.• Reports any vehicle/safety hazards or damages immediately.• Follows designated procedures for vehicle accidents, breakdowns, and incidents.• Attends and participates in meetings.• Performs other tasks as assigned.
JOB SPECIFICATIONS:Education, experience, skills required, equipment used.
• Must be 19 years or older.• High school diploma, GED, or equivalent experience.• Two (2) years of experience in driving commercial vehicles.• Trade school and/or training helpful.• Prior experience in guest service required.• Must possess and maintain a clean driver license and commercial driver license.
CORE COMPETENCIES:
• Collaboration Skills• Guest Focus• Communication Proficiency• Flexibility• Problem Solving• Ethical Conduct• Stress Management/Composure
TRAVEL REQUIREMENTS: Travel is not required for this position.
WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.
CERTIFICATION REQUIREMENTS:Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No
Gaming License Required? Ability to secure and maintain NE Gaming License.
Other Certifications? Commercial Drivers’ License; Drivers’ License; Clean Motor Vehicle Record (MVR) as established guidelines from the Insurance Carrier; Ability to operate vehicles with manual or automatic transmissions
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws
PHYSICAL REQUIREMENTS ASSESSMENTRating Scale 0 – Not Applicable to This Position1 – Normal: Conditions Similar to Everyday Life2 – Above Average: Beyond Normal Levels3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.
WORK ENVIRONMENT:2 Accessibility of all worksites required for the position2 Exposure to weather and temperature extremes2 Exposure to darkness2 Exposure to cramped spaces2 Exposure to loud noises2 Exposure to chemicals and fumes2 Exposure to dust2 Exposure to heights2 Exposure to work safety hazards2 Exposure to secondhand smoke1 Amount of overtime/extended work hours required
PHYSICAL EFFORT:1 Physical mobility: movement from place to place on the job, considering distance and speed2 Physical agility: ability to maneuver body while in place2 Ability to lift up to 50 lbs.1 Physical strength to manage routine office materials and tools2 Dexterity of hands and fingers2 Dexterity of feet2 Physical balance: ability to maintain balance and physical control2 Coordination: including eye/hand, hand/foot, etc.1 Endurance: prolonged physical activity with limited opportunity to rest
MENTAL EFFORT:1 Concentration/intensity: prolonged mental effort with limited opportunity for breaks2 Memory, considering the amount and type of information1 Complexity of decision making1 Time pressure of decision making1 Analytical thinking1 Conceptual thinking1 Ability to compute basic math calculation
COMMUNICATION:1 Fluency in English0 Fluency in another language1 Verbal communication1 Written communication1 Non-verbal communication
SENSORY ABILITIES:2 Ability to see2 Ability to distinguish colors2 Ability to hear1 Ability to smell0 Ability to taste2 Sense of touch