Slot Technician I - Omaha

Summary

Slot Technician I

$21/hour

SUMMARY DESCRIPTION:

The Slot Technician I is responsible for the installation, repair, relocation, and maintenance of all slot machines to ensure minimal downtime and enhance the guest experience.

ESSENTIAL JOB FUNCTIONS/DUTIES:

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, Omaha. 
• Performs ongoing preventative maintenance to ensure the serviceability of all slot machines as well as the upkeep of their repair records. 
• Maintains equipment to approved standards and schedules and strives for 100% game uptime. 
• Assists guests with property and game information. 
• Performs urgent repairs and other maintenance activities in accordance with manufacture guidelines and departmental procedures. 
• Inspects all new machines and conversions kits prior to installation onto the gaming floor. 
• Ensures smooth and efficient operations by continually liaising with Slot Operations department and management regarding all aspects of the technical operations. 
• Reports all relevant information to management as required. 
• Troubleshoots and repairs all electronic gaming equipment to the component level. 
• Effectively communicates all operational and technical breakdowns and provide solutions to team members. 
• Investigates slot variances to identify and correct all possible causes for reported variances per company policies. 
• Assists all departments in providing outstanding guest service to all patrons for an overall excellent customer experience. 
• Maintains meticulous security of keys, radios, handheld devices, and any other items issued to them and complies with company safety standards. 
• Attends all required training meetings. 
• Reads and understands the Company Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons. 
• Must be flexible in scheduling based on business needs. 
• Performs other tasks as assigned

JOB SPECIFICATIONS:

• Must be 21 years of age or older. 
• High School diploma or GED required. 
• Slot Technician experience, Electronics or PC technical degree / certification. 
• One (1) year of experience as a Slot Technician or related field. 
• Excellent organizational skills and attention to detail. 
• Strong analytical and problem-solving skills. 
• Strong supervisory and leadership skills. 
• Proficient with Microsoft Office Suite or related software; and slot systems. 
• Must have complete technical understanding of broad range of slot machines and systems and ability to train others. 
• Ability to interact with mobile devices and touch screen technology.  
• Previous experience using Smart Phones and/or Tablet applications strongly preferred 

CORE COMPETENCIES:

• Collaboration Skills 
• Guest Focus 
• Communication Proficiency 
• Flexibility 
• Problem Solving 
• Ethical Conduct 
• Flexibility 
• Stress Management/Composure 

 BENEFITS

    • Federal Employees Medical Coverage    • Full Insurance Coverage offerings    • 401K with Immediate Vesting & Company Match    • Quarterly Incentive Program    • Vacation, Holiday & Sick Days    • Discounted Meal Program

TRAVEL REQUIREMENTS:

Travel is not required for this position.

WORK HOURS:

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS:

 Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? N/A

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

PHYSICAL REQUIREMENTS ASSESSMENTRating Scale0 – Not Applicable to This Position1 – Normal: Conditions Similar to Everyday Life2 – Above Average: Beyond Normal Levels3 – Extreme: Extraordinary LevelsCritical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:1 Accessibility of all worksites required for the position1 Exposure to weather and temperature extremes2 Exposure to darkness2 Exposure to cramped spaces2 Exposure to loud noises1 Exposure to chemicals and fumes1 Exposure to dust1 Exposure to heights2 Exposure to work safety hazards3 Exposure to secondhand smoke2 Amount of overtime/extended work hours required

PHYSICAL EFFORT:2 Physical mobility: movement from place to place on the job, considering distance and speed2 Physical agility: ability to maneuver body while in place2 Ability to lift up to 75 lbs.2 Physical strength to manage routine office materials and tools2 Dexterity of hands and fingers2 Dexterity of feet2 Physical balance: ability to maintain balance and physical control2 Coordination: including eye/hand, hand/foot, etc.2 Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks2 Memory, considering the amount and type of information2 Complexity of decision making2 Time pressure of decision making2 Analytical thinking2 Conceptual thinking2 Ability to compute basic math calculation

COMMUNICATION:1 Fluency in English0 Fluency in another language3 Verbal communication3 Written communication1 Non-verbal communication

SENSORY ABILITIES:3 Ability to see3 Ability to distinguish colors1 Ability to hear1 Ability to smell0 Ability to taste1 Sense of touch

Salary : $21