Creative Management Company is a premier full-service real estate management firm based in Texas, dedicated to offering personalized attention and professional management for all types of properties in today's demanding market. Since our founding on April 26, 1978, we have committed to excellence in managing condominiums, townhouses, and single-family community associations.

What We Do:

Our firm specializes in all aspects of homeowner association management, from navigating the transition from developer-owned to homeowner-controlled associations to implementing short- and long-term financial planning, preventive maintenance programs, and an effective in-house collection process. Currently, we manage over 140 communities in Houston and its surrounding areas, ensuring each one receives the highest level of care and expert management.

Our Team:

At Creative Management Company, we believe that our employees are the cornerstone of our success. Our team consists of over 100 dedicated professionals, including 14 full-time portfolio managers with an average of 21.4 years of experience in community management. Our employees’ professionalism, extensive training, and diverse expertise allow us to provide comprehensive management services that truly benefit our clients.

Experience and Stability:

Under the leadership of Mr. Jeff Douglas, PCAM, our principal, we have built a reputation as one of the most respected firms in the region. Unlike many in our industry, we experience low turnover, which speaks to our supportive company culture and commitment to our staff's career development. Many of our property managers have been with us for over a decade, with several holding more than twenty years of tenure. This stability ensures that our clients enjoy a consistent, high-quality service with minimal disruptions.

Why Choose Us:

Choosing Creative Management Company means partnering with a firm that is experienced in every phase of property management, from daily operational details to major renovation projects. Our collaborative team environment allows us to leverage collective knowledge for innovative solutions and superior client satisfaction.

Whether you are part of a homeowner association or looking for reliable property management services, Creative Management Company offers the expertise, experience, and personal attention needed to navigate the complexities of the real estate market effectively. Join us and experience the difference that professional and seasoned management can make to your community.

Responsibilities:

• Assist the Manager in carrying out association policies and board directives
• Communicate with owners and residents via email, phone, and courtesy correspondence
• Collaborate with Property Managers to ensure timely and comprehensive communication with Board members
• Initiate maintenance work orders and process to completion
• Create and maintain annual meeting and contract calendars
• Assist with the preparation of all materials for Board and Annual Membership Meetings
• Distribute meeting materials at the Annual Membership Meetings
• Accomplish special projects and assignments as directed
• Update the CINC system with the creation of violation letters, architectural review application submittals, and vendor work orders
• Perform such other functions as may be assigned from time to time

Requirements:

• Analyze and interpret the needs of residents and offer appropriate solutions
• Communicate effectively, both orally and in writing
• Coordinate independent contractors
• Maintain record-keeping systems and procedures
• Meet deadlines
• Work with sensitive information and maintain confidentiality
• Demonstrate good client interaction and overall interpersonal skills
• Excellent problem solver. Demonstrates the ability to use creative alternatives
• Have high attention to detail, be flexible, and a quick learner
• Have a positive, can-do attitude with a commitment to excellence Be service and results-oriented
• Organize resources and establish priorities

Physical Requirements:

• Willingness and ability to sit in a seat for long periods, talk on the phone and use a computer and other business equipment, which may require standing
• Ability to walk the property for site visits. Willingness and ability to take minimal risk to climb one-story ladders to roof hatches or to go into boiler and other equipment rooms

Nice to Haves:

• Industry experience Bilingual
• Bachelor's or Associate degree

Benefits:

• Competitive salary
• Health insurance
• Paid time off and holidays