Demo

Sales Administrator

Hoekstra Truck Equipment
Grand Rapids, MI Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 5/27/2025

The Sales Administrator will perform all administrative tasks associated with the sales process. They will provide support for the sales team, Sales Manager and Operations Manager. This support will include processing new orders and vehicles upon arrival as well as closing orders and processing vehicles upon completion. They will assist with the work and document flow throughout the entire sales and production process. The Sales Administrator will provide valuable support allowing for continued company growth.

Essential Functions

  • Process paperwork & key flow on incoming vehicles and make proper notifications.
  • Process paperwork & key flow on completed orders and make proper notifications
  • Greet and assist customers in person, on the phone and over e-mail.
  • Update pool spreadsheets with new vehicle arrivals and job-related details.
  • Fulfill document requests.
  • Assist reception locating keys, printing/locating paperwork, posting invoices.
  • Process prepays and deposits.
  • Track and monitor status and lead time of products and vehicles to make proper notifications.
  • Format and update dates in Proceed.
  • Update spreadsheets on SharePoint.
  • Track and allocate freight expenses.
  • Process warranty.
  • Enter new vehicle information into Work Truck Cert.
  • Create completed vehicle certification, modified cargo and modified seating capacity documents.
  • Update vehicle status with Ford.
  • Create Second-Stage Manufacturers Statement of Origin documents.
  • Work with the sales team to schedule pick-up and deliveries of new and completed units.
  • Create and submit orders for transportation services.
  • Work with freight carriers to schedule inbound and outbound loads.
  • Monitor chase vehicle mileage and coordinate with maintenance.
  • Update transportation spreadsheet.
  • Approve transportation invoices for payment.

Professionalism/Communication/Teamwork

  • Complete proper documentation on a timely basis.
  • Consistently exhibit appropriate attendance habits, working the hours necessary to perform the job.
  • Attend company meetings and functions as needed.
  • Organize and maintain efficiency and cleanliness of a personal work area.
  • Consistently adhere to, and support, company policies and procedures.
  • Maintain professional appearance.
  • Provide necessary, accurate, and timely feedback of all necessary information to co-workers and communication initiatives, treating all co-workers with dignity and respect.
  • Assist in maintaining company values (Consistency, Integrity, Quality, Teamwork, Accountability, Respect, Innovation, Empowerment, Sustainability) daily through all actions.

Continuous Improvement/Growth

  • Stay abreast of new products and manufacturer changes.
  • Consistently work to grow and learn more about the business.
  • Suggest and implement ideas to create personal and departmental efficiencies.
  • Anticipate problems and work to eliminate them before they happen.
  • Willing to take on additional responsibilities and learn new skills.

Ideal Traits

  • Analytical
  • Multi-tasker
  • Detail oriented
  • Team oriented
  • Technically minded

Hoekstra Equipment is apart of the Hoekstra Companies family of dealerships and service centers.

We offer a robust compensation package, including a great benefits package. We have two health plans available, along with FSA and HSA. The company contributes to the HSA quarterly. PTO and paid holidays which includes your Birthday! Also offered is dental, vision, additional Life Insurance, short term and long term disability plans. 401(k) / Roth with employer match 50% on the first 6%.

At Hoekstra Equipment we appreciate our employees! Throughout the year we have several fun events such as catered lunches in the summer, chili cook off in the fall, family fun night out, and Holiday party just to name a few!

Join our dynamic team as a Sales Administrator and contribute to our continued growth and success!

Check us out!

https://hoekstraequipment.com/

#lovewhereyouwork #hiringnow

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Referral program
  • Vision insurance

Compensation Package:

  • Holiday pay
  • Hourly pay
  • Overtime pay

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: In person

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