What are the responsibilities and job description for the Front Desk - Chino Hills position at Hofman Hospitality Group?
POSITION SUMMARY
The Front Desk ensures that all guests are provided with exceptional service and Southern hospitality, while participating in team work and ongoing sidework according to standard of Lucille’s Smokehouse Bar-B-Que. The Front Desk team must have knowledge of the menus we offer and is able to assist guests with basic store information and Lucille’s procedures.
ESSENTIAL FUNCTIONS
- Maintain tables, keep clean & free of debris
- Pre bussing everything on to a tray
- Sweeping & maintaining floor cleanliness
- Maintaining waiting area ,take out keep clean, & dust free
- Maintain side work,restroom checks, perimeter checks & cleaning up spills
- Cleaning silverware and rolling silverware
- Exemplify Southern Hospitality verbiage and mannerisms while performing job duties.
- Greeting, and seating our guests.
PHYSICAL REQUIREMENTS
- Ability to lift up to 50 lbs as needed.
- Continuous use of hands and arms
- Ability to be on your feet for an extended period of time
- Continuous bending, reaching, twisting, and abrupt stopping
KNOWLEDGE/SKILLS/ABILITIES
- Excellent verbal communication and interpersonal skills
- Ability to speak, read, and write English
- Basic math skills
- Ability to stand, walk and stay alert for extended periods of time
- Ability to effectively communicate via telephone and walkie talkie.
- Ability to work effectively within a team.
- Ability to carry and balance plates and trays
- Ability to work positively in a fast pace environment.
- Basic computer skills; able to use and understand the restaurant’s Spinnaker system
- Excellent communication and verbal skills.
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