What are the responsibilities and job description for the Financial Aid Coordinator position at Hofstra University?
Position Details
Position Information
About Hofstra
Hofstra University is a nationally ranked and recognized private university in Hempstead, N.Y. that is the only school to ever host three consecutive presidential debates (2008, 2012 and 2016). At Hofstra, students get the best of both worlds. Our campus is a leafy oasis just a quick train ride away from New York City and all its cultural, recreational and professional opportunities. We offer small classes and personal attention, with the resources, technology and facilities of a large university. Students can choose from more than 160 undergraduate program options and 165 graduate program options in the liberal arts and sciences, education, health professions and human services, the Peter S. Kalikow School of Government, Public Policy and International Affairs, the Fred DeMatteis School of Engineering and Applied Science, the Frank G. Zarb School of Business, the Lawrence Herbert School of Communication, the Maurice A. Deane School of Law, the Hofstra Northwell School of Nursing and Physician Assistant Studies, and the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell. Hofstra University is a dynamic community of more than 11,000 students from around the world who are dedicated to civic engagement, academic excellence and becoming leaders in their communities and their careers. Hofstra University is an equal opportunity employer committed to fostering diversity in its faculty, administrative staff and student body. We especially encourage women, people of color, members of the LGBTQ community, veterans and people with disabilities to apply.
Position Title
Financial Aid Coordinator
Position Number
896589
School/Division
School of Medicine
Department
Office of Student Finance
Full-Time or Part-Time
Full-Time
Description
Reporting to the Director of Student Finance, the Financial Aid Coordinator provides personalized financial services assistance to both prospective and current medical students. The Coordinator will also assist the Office of Student Finance with the collection of financial aid application documents, maintenance of the financial aid database, scheduling of appointments, and coordination of student email and survey campaigns. The successful candidate will exhibit excellent customer service to students, administration, and faculty, both internal and external. This position offers the opportunity for a hybrid work schedule.
Responsibilities include, but are not limited to:
Responsibilities include, but are not limited to:
- Counsels prospective and current students on all aspects of financial aid, including borrowing, funding options, debt management, and financial literacy.
- Assists with collection of financial aid application documents to determine eligibility for Federal and institutional aid programs.
- Assists with managing Banner operations, including platform updates, award updates, loan adjustments, and loan processing troubleshooting and resolution.
- Ensures regulatory and procedural compliance for Federal, University, School, and private programs.
- Assists with developing and maintaining relevant reports using Banner, Microsoft Access, and NSLDS to ensure timely processing of awards, disbursements, and refunds.
- Creates and disseminates annual financial aid communications including web updates, forms, newsletters, standard email correspondence and application language.
- Maintains in-school NSLIJ loan operations including promissory note tracking and management and disbursement.
- Responds to high-volume email and phone inquiries and schedules counseling appointments for the Office of Student Finance.
- Acts as a liaison among the Office of Student Finance, School of Medicine, and other School and University offices.
- Performs other related duties as assigned.
Qualifications
- Bachelor’s degree or equivalent required.
- Excellent organizational skills and attention to detail.
- Ability to work independently and manage and track multiple active elements of the program simultaneously.
- Demonstrates a high degree of judgement, discretion, and confidentiality.
- Ability to work in a highly trafficked office environment.
- Extensive computing experience and demonstrate proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
- Early morning, evening, and weekend work may be required during busy periods.
Preferred Qualifications
- One to three years of higher education financial aid experience.
- A knowledge and understanding of Title IV programs and regulations.
- Experience with Ellucian Banner.
Special Instructions
Deadline
Open Until Filled
Date Posted
11/01/2022
EEO Statement
Hofstra University is an equal opportunity employer, committed to fostering diversity in its faculty, administrative staff and student body, and encourages applications from the entire spectrum of a diverse community.
Salary : $43,100 - $54,500
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