What are the responsibilities and job description for the Load Planner position at Hogan?
Hogan Transportation is a 100 year old full service multi faceted transportation company operating throughout North America with a tradition of unparalleled personalized service to clients utilizing first class equipment and advanced technology Job Summary The Load Planner will load plans for a group of 85 plus auto hauling drivers ensuring superior customer service from all spectrums Essential Duties and Responsibilities Assists in training and maintaining a safety focused group of Auto Hauling drivers Manually and electronically routes all shipments to optimize efficiencies while prioritizing service with customer demandsHandles incoming phone calls from drivers and customers to mitigate issues and resolve problemsManages and prioritizes critical shipments to ensure customer service while maintaining on time performance and minimizing expense Understands drivers hours to maximize utilization and production while still maintaining established customer service and delivery metrics Books and builds to balance and capacity to ensure adequate coverageCommunicates in a professional and helpful manner with customersOther duties as assigned Requirements High school diploma or GED required Bachelors degree preferred 3 years experience in the transportation industry LTL experience preferredHOS DOT regulations and driver welfare knowledge required Proficient in Microsoft products including Word and ExcelStrong organizational skills with great attention to detailExcellent communication skills both verbal and written
