What are the responsibilities and job description for the Receptionist/Director Of First Impressions position at Holiday Automotive?
We are looking for a talented customer focused part time receptionist/director of first impressions. Qualified candidates must have great communication skills with a strong positive attitude. If you have the drive, personality and prior experience in the frontline roles and truly enjoy serving customers, this is a great place to be!
You will greet and connect guests with the appropriate parties, while providing a fantastic customer experience. Knowledge of Microsoft Office and good communication skills are essential. This position will be Monday and Thursday's from 4 pm until 7 pm and every other Saturday from 8 am until 5 pm.
What we offer
- Paid Uniforms
- Employee Discounts
Responsibilities
- Answers dealership group phones
- Greets and receives customers
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
- Works cooperatively with the sales team
- Updates customer records
- Communicates with callers and visitors in a professional, friendly, and efficient manner
- Types memos, correspondence, reports, and other documents
- Assists in scheduling and confirming sales appointments
- Assists in the dealer exchange of vehicle process
- Participates in customer satisfaction process
- Participates in customer retention process
Qualifications
- Excellent communication skills
- Outgoing and positive demeanor
- Punctual with the ability to handle schedule flexibility
- Maintains a professional appearance
