What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Cleveland?
Job Overview
We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Responsibilities
- Greet and welcome guests upon arrival, ensuring a positive first impression.
- Manage calendar appointments and schedule meetings efficiently.
- Handle clerical duties such as filing, data entry, and maintaining organized records.
- Utilize Google Suite for document creation, communication, and scheduling tasks.
- Provide information about services and assist clients with inquiries or concerns.
- Maintain a clean and organized front desk area to enhance the guest experience.
- Process incoming calls and direct them to the appropriate personnel or department.
- Assist with administrative tasks as needed to support the overall operations of the office.
Requirements
- Proven experience in a customer service role; experience as a dental receptionist is a plus.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficient in computer literacy, including familiarity with Google Suite applications.
- Excellent time management skills to prioritize tasks effectively.
- Strong typing skills for efficient data entry and documentation.
- Ability to maintain professionalism and composure in high-pressure situations.
- A proactive approach to problem-solving with strong attention to detail.
Join our team as a Front Desk Agent where you will play a crucial role in creating an inviting atmosphere for our clients while supporting the operational needs of our organization!
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Ability to Commute:
- Cleveland, TN 37312 (Required)
Ability to Relocate:
- Cleveland, TN 37312: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15
