Night Auditor/Front Desk Clerk

Holiday Inn Express in Kingdom City is looking for a hospitality and customer service minded individuals to fill our night audit position. This is an overnight position and the hours are generally 11pm-7am.

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests using the hotel's reservation system
- Provide information about hotel facilities, services, and local attractions
- Answer phone calls and direct inquiries to the appropriate department
- Handle guest requests and complaints promptly and efficiently
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and photocopying

Skills:
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
- Problem-solving skills to handle guest issues or concerns
- Ability to work well in a team environment

Please note that this is a general overview of the responsibilities and skills required for the Front Desk Agent position. Additional duties may be assigned as needed.

If you are passionate about providing exceptional guest service and have the necessary skills, we would love to hear from you. Apply now to join our team!

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Overnight shift

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person

Salary : $15 - $17