What are the responsibilities and job description for the Night Auditor- Part-Time position at Holiday Inn Express & Suite-Delmar, MD?
We are seeking a dedicated Front Desk Agent to join our team in providing exceptional customer service in a hospitality setting. If you have a passion for guest relations and creating memorable experiences, we want to hear from you.
Duties
- Greet guests upon arrival and provide a warm welcome
- Assist guests with check-in and check-out procedures
- Handle guest inquiries and provide accurate information about the hotel amenities and services
- Manage reservations and room assignments efficiently
- Utilize phone systems to answer calls and direct them appropriately
- Ensure the front desk area is organized and presentable at all times
Requirements
- Prior experience in customer service, preferably in a hotel or resort setting
- Strong communication skills with the ability to interact effectively with guests from diverse backgrounds
- Proficiency in multilingual communication is a plus
- Knowledge of hotel management software is advantageous
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Approx 30 hours per week (Seeking weekend overnights, 10 hours shift)
- Come by to fill out an application and bring a resume if you have one.
***Please no phone calls.
***1 years Hotel Front Desk experience preferred
***Choice Advantage, Opera Cloud & Opera experience is beneficial.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 30 per week
Benefits:
- Employee discount
Schedule:
- Every weekend
- Holidays
- Overnight shift
Ability to Commute:
- Salisbury, MD 21804 (Required)
Work Location: In person
Salary : $15