What are the responsibilities and job description for the Hotel Front Desk/Guest Services position at Holiday Inn Express & Suites Duluth North - Miller...?
The Holiday Inn Express & Suites Hermantown is NOW HIRING!
We are looking for enthusiastic associates who want to have fun at work and will enjoy being part of the team that makes our hotel the finest in the area!
Join our team and experience great benefits including discounts on hotel rooms with any IHG property!
This position will be responsible for:
· Create reservations for guests.
· Answers hotel phones
· Process guest check-ins and checkouts.
· Maintain accurate room inventory records
· Answer inquiries pertaining to hotel services, guest registration, shopping, dining options, local directions and attractions.
· Explain hotel specials, promotions and reward benefits.
· Posts charges to guest accounts, computes guest bills, collects payment, and makes changes.
· Transmits and receives messages and electronic communications.
· Keeps Front Desk area clean and orderly.
· Maintains organized records of guest requests.
· Communicates guest and department requests appropriately.
6 months previous experience is preferred, but we are willing to train the right person.
***Must be able to work weekends!***
Competitive Wages and Excellent Benefits!
To apply: Please submit a resume through really. You may also stop by the hotel to pick up an application for employment. Please call us at 218-722-0909 if you have questions about the position. We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: $16.50 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
Experience:
- Hotel: 1 year (Preferred)
- Front desk: 1 year (Preferred)
Work Location: In person
Salary : $17
