What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express & Suites Fort Smith?
Schedule:
- Weekdays
- Weekends
- Holidays
Pay Frequency:
- Twice monthly
Job Requirements:
- Customer Service: 1 year (Required)
- Hotel Experience: 1 year (Preferred)
- Strong organizational skills
- IHG or Opera experience preferred, but not required.
- Must be able to pass a background check and drug test
- Reliable transportation/valid driver’s license
Job Duties & Responsibilities
- Duties include: Providing 100% satisfaction to all of our guests with a positive, helpful attitude and energetic personality. Checking in and out guests, taking reservations, interacting with guests over the phone and in the lobby, answering any questions guests may have about the hotel, area, accommodations, etc. Ensuring guest registry paperwork is in sync with the Property management system, etc.
- Requirements: Great customer service skills and attention to detail. Proficiency with a PC, Microsoft Word, and Excel. Ability to communicate with guests, hotel staff, and management in a professional manner. Professional demeanor and Appearance. Please reply with your resume and references.
Please do not call hotel about job opening.
Job Types: Full-time, Part-time
Pay: $12.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Morning shift
- Night shift
Work Location: In person
Salary : $13