Hotel General Manager (GM)

Hotel General Manager of a select service hotel

Job details responsibilities

To maximize the financial performance of the hotel by providing the highest possible quality of guest service and product, by fostering a positive work environment for all employees, and by developing and implementing an aggressive sales and marketing plan.

Supervise and develop the performance of all operating departments including, but not limited to: Telephone, Reservations, Front Office, Guest Services, Housekeeping, and Maintenance to insure the highest possible levels of guest satisfaction in a cost efficient manner

Develop, implement, monitor and participate in a comprehensive sales and marketing plan that results in optimum, rate and occupancy for the hotel.

Meet or exceed established budgetary guidelines for the hotel.

Protect and enhance the value of all hotel assets through appropriate programs in maintenance, housekeeping and through the capital budgeting process.

Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts.

Weekly forecasting and planning of operating staffing ad cost expenditures to correspond to forecast sales and costs.

Develop action plans to maximize occupancy and to maximize average rate.

Develop and supervise programs that promote a positive work environment for all employees while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations.

Perform other tasks associated as necessary in order to achieve the financial performance and goals of the organization.

Directs preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented.

Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of on-going maintenance of facilities and equipment.

Ensure all hotel policies and procedures are fully implemented in all departments, including safety, emergency guidelines, etc.

Manages all hotel employees (includes, Housekeeping, Engineering, Sales, Front Office, and Reservations).

Is responsible for the overall direction, coordination, and evaluation of these units

Also directly supervises all non-supervisory employees

Carries out supervisory responsibility in accordance with the organization's policies and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Experience:

• Hotel Management, 2 years (required)

Full description

Our mission is to be top-rated in the market for customer service and associate satisfaction. Individuals should possess a heartfelt desire to serve our loyal customers.

What you get to do: To maximize the financial performance of the hotel by providing the highest possible quality of guest service and product, by fostering a positive work environment for all employees, and by developing and implementing an aggressive sales and marketing plan.

Your day-to-day:

* Supervise and develop the performance of all operating departments including, but not limited to: Telephone, Reservations, Front Office, Guest Services, Housekeeping, and Maintenance to insure the highest possible levels of guest satisfaction in a cost efficient manner.

* Develop, implement, monitor and participate in a comprehensive sales and marketing plan that results in optimum, rate and occupancy for the hotel. Meet or exceed established budgetary guidelines for the hotel.

* Protect and enhance the value of all hotel assets through appropriate programs in maintenance, housekeeping and through the capital budgeting process.
* Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts.

* Weekly forecasting and planning of operating staffing ad cost expenditures to correspond to forecast sales and costs. Develop action plans to maximize occupancy and to maximize average rate.

* Develop and supervise programs that promote a positive work environment for all employees while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations.

* Perform other tasks associated as necessary in order to achieve the financial performance and goals of the organization.

* Directs preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented.

* Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of on-going maintenance of facilities and equipment.

* Ensure all hotel policies and procedures are fully implemented in all departments, including safety, emergency guidelines, etc.

Supervisory Responsibilities:

* Manages all hotel employees (includes, Housekeeping, Engineering, Sales, Front Office, and Reservations). Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises all non-supervisory employees.

* Carries out supervisory responsibility in accordance with the organization's policies and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving

Job Type: Full-time

Pay: $48,000.00 - $75,000.00 per year

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Hotel management: 2 years (Preferred)
• Hospitality: 2 years (Preferred)

Work Location: In person

Salary : $48,000 - $75,000