What are the responsibilities and job description for the Housekeeping Supervisor-Room Inspector position at Holiday Inn Express & Suites Sheldon Iowa?
We are looking to hire a Housekeeping Supervisor/ Room inspector for every other weekend and as Housekeeper 1-2 days per week as well as some holidays.
OBJECTIVE OF THE POSITION:
Housekeeping Supervisors maintain and promote excellence in hospitality and customer service at all times; maintaining cleanliness of guest rooms and common areas and assisting guests in a courteous, efficient and friendly manner. Inspecting rooms and ensuring each room is up to standard.
JOB SUMMARY:
Housekeeping Supervisors will provide superior guest satisfaction while attending to guest needs such as answering guest questions and needs. The candidate will work easily in a fast-paced environment while maintaining an optimistic, energetic attitude to make a difference in each guest's day.
ESSENTIAL FUNCTIONS:
- Greet customers as you see them, speak politely, and assist customers.
- Change and replace all bed linens and towels.
- Sanitize and clean all restrooms.
- Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
- Vacuum/mop all floors.
- Restock all room amenities.
- Assure all rooms are set up to company standards.
- Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
- Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public area.
- Inspect guest rooms, public areas, & heart of the house for cleanliness
- Train, motivate, coach, counsel, & discipline staff members
- Maintain a regularly scheduled cleaning program
- Maintain supply and linen inventories
- Update room statuses in the computer
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
- Maintain a safe facility and use safety first practices to remain accident-free.
- Other duties as assigned by your manager.
EDUCATION AND EXPERIENCE:
- Education: High School Diploma or GED preferred, but not required
- Experience: Customer service and prior housekeeping experience required.
PHYSICAL DEMANDS:
Skills:
- Good verbal and written communication skills, time management skills, organization skills, can-do attitude, sense of urgency, and strong work ethic.
Typical Physical Demands:
- Regularly required to talk and hear.
- Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing.
- Occasional light lifting not over 50lbs.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
While performing the duties of this job, the employee will primarily be working within a hotel environment and interacting with the public face-to-face. Occasionally, the employee may be exposed to high-concentrated cleaning solutions, dust, dirt, or grime. The noise level in the work environment will be at a low level.
The Holiday Inn Express & Suites, Sheldon is an equal opportunity employer.
Job Types: Full-time, Part-time
Pay: From $14.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $15