What are the responsibilities and job description for the Hotel Front Desk Agent position at Holiday Inn Express & Suites Wapakoneta?
Looking for someone with flexibility that can work 4-5 days per week, mainly on second shift. The hours will be from 3pm - 11pm, but could also include shifts from 7am - 3pm if needed. Weekends are required.
Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property. Performs cashiering tasks like bill / invoice settlement and posting charges to the guest.'
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Work Remotely
- No
Job Type: Part-time
Pay: $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Rotating weekends
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $12