What are the responsibilities and job description for the Assistant Manager position at Holiday Inn Express Walterboro?
Job Band : Department :
Executive Office
Hotel Level : 4, 5
Reports to : General Manager
What is the job?
As Executive Assistant Manager you'll provide leadership direction to the hotels by maximizing financial returns, driving development of people, creating and maintaining memorable guest experiences, executing on brand standards, and building awareness of hotel and brand in the local community. You may need to act as the General Manager in his / her absence.
Your day to day
People
- Direct everyday activities, plan and assign work ensuring you always have the right staffing numbers
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance
- Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently
- Recommend or initiate any HR related actions where needed
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
Guest Experience
Responsible Business
Financial
Accountabilities
This is the top Maintenance / Engineering job in a hotel which may include one or more food or beverage outlets, and / or meeting space or catering / convention facilities. May supervise a small maintenance staff.
What we need from you
How do I deliver this?
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing, and understanding people.
What we offer
We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care : that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit to find out more about us.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
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Salary : $15