What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Riverton?
The Holiday Inn Riverton has an opening for a full-time Guest Services Agent. As a Front Desk Agent, you will be the first point of contact for our guests, delivering outstanding customer service and ensuring a welcoming atmosphere. Responsibilities include checking in/out of guests. Maintenance of daily room roster, processing of inquiries for reservations, collection of payment for occupancy and services rendered. Completion of opening/closing documentation for accounting purposes, opening/closing of cash register, interface with housekeeping and maintenance personnel as necessary. Customer service experience. Days/evenings/weekends and holidays.
Benefits include a wage of $15.00 per hour, uniforms, hotel and restaurant discounts. Weekends and holidays required. The ideal candidate will have excellent customer service skills. Must be able to learn our reservation software. Must be able to pass a background check. Apply through really or stop by the hotel for an application or to drop off a resume.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15