Demo

Front Desk Clerk and Night Auditor

Holiday Inn - West Yellowstone
West, MT Full Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 2/26/2025

Compensation: $16.00 - $17.00 / hour

The opportunity

Delaware North Parks and Resorts is searching for a customer-service focused a full-time Front Desk Clerk and Night Auditor to join our team at Holiday Inn in West Yellowstone, Montana. Working in an exciting, fast paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.

*Will work both NA and PM shifts 11pm-7am and 3pm-11pm.

Pay

$16.00 – $17.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

.

What we offer

  • Health, dental, and vision insurance*
  • 401k with company match*
  • Paid vacation days and holidays*
  • Paid parental bonding leave*
  • Tuition or professional certification reimbursement*
  • Weekly pay
  • Friends and family discount on IHG room rates
  • 50% off meals and electric bike rentals
  • Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required)
  • Referral bonus earn $200 for each eligible referral
  • Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Life in West Yellowstone

Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nations first National Park! Located a half mile from the West entrance to Yellowstone with close access to Grand Teton National Park and the historic town of Cody, Wyoming, each day inspires in special places like this.

  • Shared apartments/rooms available for $85/ week
  • Housing costs include utilities and wifi
  • Coin-operated laundry on-site
  • Free weight room available
  • Free use of Holiday Inn pool
  • Access to tons of outdoor activities including:
    • Exploring the 2.2 million acres of Yellowstone National Park
    • Visiting nearby hot springs, geysers, and hotpots
    • Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more

What will you do?

  • Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections
  • Review pending advance deposits and charges, check guests in and out of the hotel efficiently
  • Quote room rates and room package information, post charges for in-house accounts
  • Complete shift closing, drop cash and check payments, securing the bank at all times and follow proper cash handling policies
  • Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
  • Check and balance the daily figures, post room and tax charges on guest accounts

More about you

  • Previous experience in cash handling
  • Previous experience in customer service environment is beneficial
  • Good communication skills; ability to communicate with guests and team members
  • Basic math skills; ability to accurately handle money and count change
  • Experience using Microsoft Excel
  • No high school diploma or GED required

Shift details

Overnight
Evenings as needed
Weekends
Overtime as needed
Holidays
Monday to Friday

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Salary : $16 - $17

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