What are the responsibilities and job description for the Executive Housekeeper position at Holiday Inn?
Job Summary
The Executive Housekeeper plays a crucial role in maintaining the cleanliness and overall appearance of the establishment. This leadership position is responsible for overseeing all housekeeping operations, ensuring that high standards of cleanliness and hygiene are consistently met. The Executive Housekeeper will manage a team of housekeeping staff, coordinate schedules, and implement best practices in housekeeping management to enhance guest satisfaction and uphold the reputation of the facility.
Duties
- Supervise and train housekeeping staff to ensure adherence to cleaning standards and procedures.
- Develop and implement cleaning schedules for guest rooms, public areas, and back-of-house spaces.
- Conduct regular inspections of guest rooms and common areas to ensure cleanliness and maintenance standards are met.
- Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
- Collaborate with other departments to ensure seamless operations and exceptional guest experiences.
- Address guest complaints or concerns related to housekeeping promptly and professionally.
- Maintain records of housekeeping activities, including staff performance, inventory usage, and maintenance requests.
- Ensure compliance with health and safety regulations in all cleaning practices.
Skills
- Strong background in hospitality management with a focus on customer service excellence.
- Proficiency in industrial cleaning techniques and custodial best practices.
- Knowledge of floor care methods and equipment used in various surfaces within the facility.
- Experience in housekeeping management, including staff training, scheduling, and performance evaluation.
- Ability to work efficiently both independently and as part of a team.
- Excellent organizational skills with attention to detail to ensure high-quality standards are maintained.
- Strong communication skills to effectively interact with staff, guests, and other departments.
This position is ideal for individuals who are passionate about maintaining a clean environment while leading a dedicated team in delivering exceptional service.
Job Type: Full-time
Pay: From $44,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Education:
- High school or equivalent (Required)
Experience:
- Housekeeping management: 3 years (Required)
- Hotel: 3 years (Preferred)
Ability to Commute:
- Mount Pleasant, MI 48858 (Required)
Work Location: In person
Salary : $44,000
