What are the responsibilities and job description for the Hotel General Manager position at Holiday Inn?
Company Overview
Holiday Inn is a well-established American hotel brand owned by IHG, dedicated to providing exceptional hospitality services primarily for business travelers and families. Our hotels offer comfortable accommodations with essential amenities, including free Internet access and 24-hour markets, ensuring a pleasant stay for all guests.
Summary
As the Hotel General Manager at Holiday Inn, you will oversee all aspects of hotel operations in a dynamic environment. This role is vital in ensuring guest satisfaction, managing budgets, and leading a dedicated team to uphold our commitment to quality service.
Responsibilities
- Lead and manage daily hotel operations to ensure high standards of service and guest satisfaction.
- Develop and manage the annual budget, monitoring financial performance against targets.
- Foster positive guest relations by addressing concerns and ensuring a welcoming atmosphere.
- Oversee front desk operations, including check-in/check-out processes and staff management.
- Implement effective marketing strategies to attract business travelers and families.
- Conduct regular staff training to enhance service delivery and operational efficiency.
- Ensure compliance with health and safety regulations within the hotel premises.
- Collaborate with various departments to optimize overall guest experience.
Qualifications
- Proven experience in hospitality management or as a hotel general manager.
- Strong budgeting skills with a focus on financial performance.
- Excellent guest relations skills to ensure customer satisfaction.
- Familiarity with front desk operations and guest services best practices.
- Effective communication skills, both verbal and written.
- Multilingual abilities are a plus but not required.
- Experience with night audits is beneficial but not mandatory.
If you are ready to take the lead in delivering exceptional hospitality experiences at Holiday Inn, we invite you to apply today and become part of our committed team!
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- On call
Ability to Commute:
- Edinburg, TX 78539 (Preferred)
Ability to Relocate:
- Edinburg, TX 78539: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $50,000
