Guide

The Wellness Guide will provide an excellent customer experience while assisting in the sales of product.

Consistently delivers the ultimate patient / customer experience in all facets from patient or customer entry to exit; ensure each customer receives full attention during their transaction

Ensure all guests are greeted as they arrive and when they depart

Maintain proper cash handling procedures at all times

Ensure POS counters are ready to go when dispensary opens

Assist with running side work, stocking and cleaning during all downtime

Maintain fully stocked and clean POS counters at all times

Ensure opening and closing cleaning and organization is completed

Participate in periodic staff cleanings and meetings

Adhere to company SOPs

Inform management if any product inventory is running low

Be on time and ready to work for each and every shift

Be knowledgeable about everything and anything cannabis related

Be knowledgeable of all specials

Read industry publications to keep up-to-date on trends

Ensure self and uniform / clothing are clean and professional and all tools are at work station prepared for shift

Physical Demands : Daily

Daily

Stand for long periods of time.

Walk or run for long periods of time.

Use their hands to handle, control, or feel objects, tools, or controls.

Understand the speech of another person.

Speak clearly so listeners can understand.

See details of objects that are less than a few feet away.

Work non-standard and / or weekend hours.

Often

Use stomach and lower back muscles to support the body for long periods without getting tired.

See details of objects that are more than a few feet away.

Use fingers to grasp, move, or assemble very small objects.

Hold the arm and hand in one position or hold the hand steady while moving the arm.

Focus on one source of sound and ignore others.

Hear sounds and recognize the difference between them.

Be physically active for long periods without getting tired or out of breath.

Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.

Keep or regain the body's balance or stay upright when in an unstable position.

Make quick, precise adjustments to machine controls.

Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.

About You : General

General

Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check - certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.

Education / Experience :

High school diploma or equivalent.

Dispensary sales experience preferred

Customer Service : 2 years

Retail Sales : 1 year

Must be at least 21 years of age

Technological Skills :

Required Knowledge and Skills :

Knowledge of marijuana strains, edibles, extracts and other current products on the market

Excellent Customer Service Skills

Excellent Communication

Attention to Detail

Precise Math Skills

Organizational Skills

Multi-task Oriented

Last updated : 2024-05-29