What are the responsibilities and job description for the Medical Receptionist / Patient Concierge position at Holistique Naturopathic Medical Center?
Join Our Team at Holistique Medical Center!
Our mission: Transforming lives from within. Our services are tailored to meet patients' individualized health or aesthetic goals, treating the whole person and partnering with them in their health journey.
We are excited to announce an opening for an experienced and energetic Medical Receptionist to join our Concierge Team at Holistique Medical Center in Bellevue, WA. We are a well-established and highly reputable Naturopathic/Integrative clinic with multiple physicians providing cutting-edge patient care. This role is crucial as our concierge team ensures seamless patient and provider relations and experiences.
Our Ideal Candidate:
- Medical reception experience
- Excellent customer service and communication skills
- Determined and quick learner
- Problem solver and self-starter
- Comfortable with sales
- Ability to multi-task and remain calm in any situation
- Flexibility and team-oriented attitude
- Happy and wellness-oriented
Responsibilities:
- Welcome patients and visitors warmly, both in person and on the telephone
- Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments
- Answer patient questions and provide information
- Maintain the reception and open areas of the clinic
- Ensure the availability of treatment information by filing, faxing, and retrieving patient records
- Maintain patient accounts by obtaining, recording, and updating personal and financial information via Charm EMR
- Open and close the practice
- Take on new responsibilities as needed to support the clinic and team
Requirements:
- High school diploma and reliable transportation
- Minimum of 2 years of busy medical office experience
- Ability to professionally multi-task in a busy environment
- Availability to work within hours of Monday-Friday, 8:00 am-5:00 pm (flexibility for the right candidate)
Unique Benefits Include:
- Flexible PTO
- Internal Wellness Plan
- Awesome Supplement Savings
- Sick Time
- Yearly Bonus
- Company stipend for medical benefits
Commitment to Diversity:
We are an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Our workplace is women-led, inclusive of minority and disadvantaged groups, LGBTQ friendly, and offers diversity and inclusion training or programs.
If you are enthusiastic about contributing to a team dedicated to transforming lives and are looking for a vibrant work environment, we would love to hear from you!
If you are enthusiastic about contributing to a team dedicated to transforming lives and are looking for a vibrant work environment, we would love to hear from you!
Salary : $22 - $30