Facilities Director

Enriching lives through investment and service is the mission at the core of everything we do at Holladay. The Facilities Director supports this mission by being responsible for the supervision of maintenance technicians. Additionally, the facilities director oversees all facility maintenance, including all associated mechanical, electrical, plumbing, emergency systems, and other systems for the health and wellbeing of tenants, visitors, and staff. The Facilities Director is responsible for providing leadership, supervision and communication that supports the departmental and organizational mission and is in accordance with the organization's policies and applicable laws. This position requires that an individual is able to manage multiple projects, meet crucial deadlines, and communicate effectively with many different persons in different capacities throughout a day. The position requires the ability to make sound decisions, sometimes in a short amount of time, while always keeping the best interest of Holladay Properties in mind. This position requires a strong knowledge of building maintenance and extreme mobility because of the need to direct all aspects of maintenance in our commercial portfolio on a weekly basis. Flexibility is a must in this position because an ordinary day can change very quickly as events occur at many different sites.

About The Factory at Franklin: A historic landmark and cultural hub, The Factory at Franklin is a dynamic mixed-use destination featuring retail, dining, entertainment, and community gathering spaces. As we continue our commitment to excellence, we seek a dedicated and experienced Director of Facilities to oversee all aspects of property maintenance, capital improvements, and project management.

Position Overview: The Director of Facilities is a senior leadership role responsible for ensuring the operational excellence, safety, and sustainability of The Factory at Franklin. This role will oversee all facility-related operations, manage capital projects, lead the maintenance team, and collaborate with external contractors and vendors to preserve and enhance our historic yet evolving property.

Key Responsibilities:

• Develop and execute a comprehensive facilities management strategy aligned with the organization’s goals.
• Oversee all on-site project management, ensuring work performed by outside contractors meets quality, budget, and timeline expectations.
• Lead, mentor, and manage the maintenance and facilities team, fostering a culture of excellence and accountability.
• Develop and manage budgets for maintenance, repairs, capital improvements, and facilities operations.
• Ensure compliance with all local, state, and federal regulations, including building codes, OSHA standards, and environmental policies.
• Monitor building infrastructure, including HVAC, plumbing, electrical, and safety systems, to ensure optimal performance.
• Implement preventative maintenance programs to reduce costs and improve longevity of assets.
• Identify opportunities for energy efficiency, sustainability, and facility upgrades.
• Serve as the primary point of contact for vendors, contractors, and municipal authorities.
• Work closely with other departments to ensure facilities meet the needs of tenants, event spaces, and guests.

Essential Duties and Responsibilities include but are not limited to the following:

• High level General building maintenance skills
• Supervise, hire, train, discipline, coordinate the maintenance staff daily
• Reading and understanding blueprints, fire control, life safety and security
• Working with machinery and mechanical equipment
• Applying common sense understanding to carry out instructions furnished in written, oral or diagram form
• Dealing with problems involving several concrete variables in standardized situations
• Handling and operating hand tools, power tools and motorized lawn equipment
• Typing and basic computer usage
• Understand mechanicals in each building and able to train and instruct all maintenance technicians on trouble shooting and repairs Daily contact with general public
• Repairs, installs, replaces, and maintains machinery, mechanical equipment, electrical equipment, fixtures, appliances, plumbing, tools and building materials
• Complies with life safety codes for the facilities and equipment required at all locations.
• Maintains company vehicles and equipment
• Provides on-call coverage on a rotational basis as needed
• Drives agency vehicles as required
• Provides for continuous and unimpeded use of the physical facilities by clients, staff, and visitors
• Prepares reports as requested
• Performs fire pump and other safety inspections on a regular schedule
• Conducts visual inspections of boiler rooms, equipment rooms, grounds, and all aspects of the physical structure.
• Responsible for following all organization and department precautions and procedures in the performance of all duties to ensure a safe work environment for self and others
• Makes efficient use of work time to accomplish assignments as well as the ability to accept to respond to change in the work environment in a way that promotes the organization’s goals and objectives

Holladay Mission and Values: All associates are expected to live Holladay’s Mission and Values in their everyday interactions with each other, external clients, and stakeholders as defined below:

• Mission: Enriching lives through investment and service
• ENRICH Values:
• Entrepreneurial – We are empowered to dream and take risks, to challenge conventional wisdom and demand continuous improvement, to innovate, create, and inspire change.
• Nurture – We encourage and support the growth and development of each other, our clients, and our communities.
• Respect - We recognize and acknowledge the inherent value of others.
• Integrity – We do the right thing. We exhibit a consistently high moral compass.
• Community – We are a family. We have fun, serve others, and freely give of our resources. We recognize our responsibility to make our communities and world a better place.
• Health - We support the physical, financial, and professional health and well-being of each other and those we serve.

Compensation:

The Facilities Director compensation will be based on experience and qualifications. This range is subject to local, state, and regional dynamics and may be adjusted up or down depending on market conditions.

Supervisory Responsibility:

• This position has supervisory responsibility over maintenance technicians

Promotional Opportunity:

Associates with more than twelve (12) months of service may request consideration to transfer to other jobs as vacancies become available and will be considered along with other applicants. To be considered, Associates must have a satisfactory performance record and have no disciplinary actions during the last twelve (12) months. Management retains the discretion to make exceptions to the policy.

This description is not all inclusive and duties will vary depending on specific property being managed

Qualifications & Physical Requirements:

• Minimum 7-10 years of facilities management experience, preferably in a commercial, mixed-use, or historic property setting.
• Proven leadership experience, with the ability to manage teams and contractors effectively.
• Strong project management skills with experience overseeing capital improvement projects.
• Working knowledge of HVAC, electrical, plumbing, fire safety, and security systems.
• Familiarity with budget management, contract negotiations, and vendor relations.
• Ability to develop and implement preventative maintenance plans.
• Knowledge of OSHA regulations, building codes, and compliance standards.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency in facility management software and Microsoft Office Suite.
• Must have a valid driver’s license and BMV record acceptable to the company’s liability insurance carrier
• Must have reliable transportation
• Must not pose a direct threat to the safety and health of himself/herself or others
• Able to read and follow instructions, warnings, procedures, etc.
• Able to effectively and professionally communicate both orally and in writing
• Must be available to work evenings and weekends
• Able to follow company procedures regarding proper key control
• Work in various body positions to complete tasks
• Able to perform repairs on buildings and lights at heights up to 30 feet
• Able to travel up and down 3 flights of stairs during work day transporting up to 80 pounds
• Able to help remove snow from sidewalks, steps, and driveways as needed (8 hours or more)
• Able to tolerate temperatures of 100 degrees or more and below freezing temperatures while working outdoors
• Possess excellent customer service skills
• Able to inspect roof tops effectively
• Able to maintain a professional appearance
• Must be able to kneel, crouch, crawl, reach, push or pull up to 80lbs
• Able to maintain mobility to complete job tasks in adverse conditions (rain, snow, heat, cold)
• Must be able to communicate effectively by using a cell phone and computer
• Able to effectively use a ladder
• Able to perform routine maintenance and repairs