What are the responsibilities and job description for the HAL -Deck Supervisor Public Rooms position at Holland America Line?
Description
Ensure public rooms are kept to Holland America Line cleanliness and maintenance standards.
Supervises team members assigned to public areas and Night Steward teams where applicable.
Supervision of Public Areas and other related housekeeping duties as assigned.
Key Responsibilities
-
Assign work, monitor and supervise public rooms cleaning teams by ensuring that team
members work effectively in accomplishing tasks to meet the quality level and standards
of the company. - Effectively supervise public rooms cleaning teams by providing ongoing coaching,
guidance, training, and correction through good communication, motivation, and
demonstration. - Maintain accurate and up‐to‐date recordkeeping, to include but not limited to public
rooms inspections, maintenance reports, and carpet shampoo schedules. Report
Housekeeping equipment repairs needed and follow up on job orders to ensure
satisfactory completion. Prepare any other paperwork as required by Deck Manager
and / or Executive Housekeeper.
Required Experience
Preferred college or university degree / diploma in hospitality management
related field preferred. International equivalent suffices.
Minimum 1‐year leadership experience in the hospitality industry showing progressive growth in responsibility. Preferred 1‐year of shipboard experience within the Housekeeping Services environment.
Cruise industry experience is preferred though not essential.
related field preferred. International equivalent suffices.
Minimum 1‐year leadership experience in the hospitality industry showing progressive growth in responsibility. Preferred 1‐year of shipboard experience within the Housekeeping Services environment.
Cruise industry experience is preferred though not essential.
Critical Professional related Technical Skills; Computer Skills
Working knowledge of computers and the ability to navigate within a variety of software programs such as Excel, Word and PowerPoint.
Preferred experience with shipboard/hospitality related software, including but not limited to, AIMS, iInspector, Micros/Fidelio, Crunchtime, etc.
About Holland America Line
Holland America has been showing guests the world’s rare and renowned treasures for over 150 years. The premium cruise line calls on more than 450 ports in nearly 100 countries across all seven continents and offers itineraries ranging from short getaways to around-the-world Grand Voyages. On board Holland America’s perfectly sized ships, guests will find fresh regional cuisine featuring locally sourced ingredients while enjoying the cruise line’s award-winning, personalized service. Once the sun goes down, they’ll have their pick of music venues boasting some of the most recognizable names in the industry: B.B. King’s Blues Club; Rolling Stone Lounge; and Billboard Onboard. Holland America is based in Seattle, Washington.
