Coordinator, Logistics
Department : Logistics
Employment Type : Seasonal - Full Time
Location : Fairbanks Transportation and Guest Services
Description
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
We are a collaboration of Holland America Line and Princess Cruises, innovators in Alaska tourism and advocates for the environment. Our team supports a combined fleet of ships sailing to Alaska each summer, lodges and hotels, motor coaches, and domed rail cars for the best Alaska experience available. Our guests experience both comfort and adventure that is truly unmatched.
Responsibilities
- Oversees the preparation and compilation of all guest documents, including distributing detailed activity reports needed to analyze guest activity.
- Collaborates with fellow Logistics Coordinator to ensure consistency between guest documents and company reports by assisting with the preparation and organization of guest data.
- Communicates with other departments regarding detailed guest information and acts as a support liaison.
- Oversees the compiling of guest welcome materials and reviews them for accuracy in order to ensure an optimal guest experience.
Requirements
High school completion or equivalent certification.Ability to prioritize work, meet deadlines, and maintain attention to detail, while working in a team or group environment.Ability to communicate clearly, verbally, and written, with customers, employees, and management.Proficiency in the use of computer business applications, with working knowledge of computerized reservation systems.One (1) year of experience in positions involving logistics work or equivalent experience is preferred.Must pass a pre-employment background check.Minimum age of 18 years is required to reside in company housing, where available.Participates in HAP's sustainability program, aka "Sustain Alaska & the Yukon", and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.Participate in HAP's safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.Dedicated commitment to a diverse, equitable, and inclusive work environment.Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).Knowledge, Skills, & Abilities :
Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.Ability to work in a fast-paced environment with multiple tasks and external influences.Ability to work independently with minimal supervision while achieving daily goals.Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.Ability to stand / walk / work on feet for a minimum of 8 hours per day.Benefits
Travel - FREE CRUISE AFTER YOUR FIRST SEASON!Reward for Referral ProgramExperience - Of a lifetime!Rewards & IncentivesCommunity ServiceEmployee ActivitiesProfessional GrowthHAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
