What are the responsibilities and job description for the Project-Installation Manager position at Hollman, Inc.?
Position Overview: Project/Installation Manager
The Project/Installation Manager will oversee the planning, coordination, and execution of MeSpace installations, ensuring timely delivery, adherence to quality standards, and client satisfaction. This role requires excellent project management skills, managing on-site installation teams, and strong communication with internal and external stakeholders.
Key Responsibilities:
- Project Planning and Scheduling:
- Develop detailed project plans and timelines for product installations.
- Coordinate with clients, architects, contractors, and internal teams to meet all pre-installation requirements.
- Manage site surveys and ensure all installations comply with client specifications and local regulations.
- Installation Oversight:
- Supervise installation teams, ensuring safety protocols and installation standards are followed.
- Troubleshoot any issues that arise on-site, providing quick and efficient solutions to minimize delays.
- Conduct quality checks at different stages of the installation to ensure all work meets defined standards.
- Client and Stakeholder Communication:
- Act as the primary point of contact for clients during installation projects.
- Provide regular updates to stakeholders on project status, timelines, and any challenges or changes.
- Ensure clients are delighted with the final installation and handle any post-installation queries or follow-up actions.
- Budget and Resource Management:
- Manage project budgets, ensuring all expenditures are accounted for and remain within allocated limits.
- Optimize the use of resources (manpower, materials, equipment) to complete projects efficiently.
- Post-Installation Follow-Up:
- Ensure clients sign-off and satisfaction on completed projects.
- Address any warranty-related issues or repairs, coordinating with maintenance teams as needed.
- Gather client feedback to improve the installation process continuously.
Key Qualifications:
- Experience: 5 years in project management or installation management in the construction, modular office, or furniture industry, preferably with experience in managing large-scale or complex installations.
- Technical Knowledge: Familiarity with modular construction, installation processes, building codes, and compliance requirements.
- Leadership Skills: Strong leadership abilities to manage on-site teams, contractors, and other external partners.
- Communication Skills: Excellent written and verbal communication skills, with the ability to manage client relationships effectively.
- Problem-Solving: Strong troubleshooting and problem-solving abilities to address issues during installations.
Preferred Skills:
- PMP (Project Management Professional) or equivalent certification.
- Proficiency in project management software (e.g., MS Project, Trello, or similar).
- Knowledge of workplace design, ergonomics, or neuro-inclusive environments is a plus.
