Workday Business Analyst/SME

Role: Business Analyst/Subject Matter Expert

Start Date: May 5th, 2025

Duration: January 31, 2027 with potential to extend

Estimated hours: up to 40 hours per week

Location: St. Paul, hybrid – 2 days onsite

Rate: The hourly pay rate range for this position is $60.52–$69.50, dependent on qualifications and experience.

Hollstadt offers medical, dental, vision, life insurance, short-term disability, long-term disability, paid sick leave, and retirement benefits to eligible employees.

Mandatory Qualifications:

· B.S. or B.A. degree (4 year) (or Associates degree plus an additional 5 years’ experience)

· Demonstrated competency with Workday Financial and/or Human Capital Management modules

· 5 years experience in working with multiple stakeholder groups to elicit, prioritize, and document requirements for a SaaS system

· Ability to document and improve in-scope business processes to realize optimal value

· LOCAL Candidates only

Desired Qualifications:

· Experience as a Business Analyst in state, county, or city governments or non-profit sector

· Ability to contribute to the development and delivery of Workday-related training to multiple stakeholder groups

· CBAP, PMI-PBA, or other business analysis certification

· Note: Diverse and bilingual candidates are strongly encouraged to apply.

Project Overview

Background

The organization is replacing the current Enterprise Resource Planning (ERP) system, PeopleSoft (Aspen and Summit modules), with the Workday ERP system. The current system was implemented in 2000 and contains significant customizations to support organizational processes. A needs assessment of the current system and processes was completed to identify key opportunities for improvement in the new system. Workday was selected after a competitive solicitation process (RFP) was completed. You can learn more about the Workday ERP system here: An external link was removed to protect your privacy..

Project Objectives

• Move to a modern, cloud-based system with improved functionality compared to current systems.
• Leverage standard functionality and align processes with best practices, when possible, to minimize customizations.
• Become more efficient in operations and service.
• Develop integrations between the new ERP system and other systems to facilitate efficient data transfers and processes.

In-Scope

• Replacement of current PeopleSoft financials modules.
• Replacement of current PeopleSoft human capital management modules.
• Conversion of data from PeopleSoft to Workday.
• Establishment of system integrations with Workday that are currently used with PeopleSoft.
• Process improvement where alignment with best practices is required.

Out-of-Scope

• Workday modules that are not needed to replace existing functionality.
• Organizational Change Management and training (OCM project resource’s responsibility).

Department Overview - Human Resources & Finance

Human Resources and Finance are both departments within the Strategic Service Team. The new Enterprise Resource Planning (ERP) system (Workday) will serve both departments with the concurrent implementation of the Human Capital Management (HCM) and Finance modules.

Human Resources

Human Resources provides service and support to departments and employees. This includes:

• Coordinating recruitment, hiring, and training.
• Conducting contract negotiations and providing consultation on employee/department issues.
• Administering employee benefits, compensation, and job classification.
• Promoting and maintaining a diverse employee population.

Finance

The Finance department is responsible for:

• Review and preparation of the annual operating and capital budgets.
• Revenue and expenditure forecasting.
• Legislative analysis.
• Cash management.
• Operating the enterprise-wide accounting and payroll systems.
• Financial reporting.
• Investments.
• Debt financing.
• General financial analysis.
• Coordination of internal and external audits.
• Procurement.

Primary Responsibilities and Deliverables

Primary Responsibilities:

• Understands the business drivers and expected business outcomes.
• Builds trust-based relationships with stakeholders.
• Collaborates with key stakeholders.
• Defines approach and performs activities to elicit, document, and prioritize stakeholder requirements for assigned module(s).
• Collaborates with implementation vendor to ensure process improvement where alignment with best practices is required.
• Provides best practices to enhance Client access to the features/functions of the Workday solution.
• Collaborates to develop a Responsibilities Assignment Matrix (i.e., RACI).
• Collaborates to develop a stakeholder register.
• Collaborates with the vendor to identify application configuration requirements.
• Logs and follows-through to disposition risks, action items, issues, and decisions.
• Collaborates to develop use cases, scenarios, and test scripts.
• Documents and prioritizes defects and drives remediation efforts.
• Develops and submits status reports.
• Other duties as assigned.

Primary Deliverables:

• Business Analysis Approach and Schedule.
• Stakeholder Register.
• RACI Matrix.
• (Prioritized) Requirements Documentation:
• Stakeholder Requirements.
• Technical Requirements/Specifications.
• Application Configuration Requirements.
• Process improvement recommendations.
• Knowledge of domain best practices.
• Use cases and scenarios.
• Test Scripts.
• Defect tracking/remediation register.
• RAID Register:
• Risks.
• Action items.
• Issues.
• Decisions.
• Status Reports (with hours burndown).

General Skills & Abilities:

• Knowledge of strategic business analysis processes and techniques; ability to adapt to the needs of the organization.
• Business acumen.
• Elicitation skills.
• Facilitation skills.
• Organizational design and staffing model analytical skills.
• Process modeling skills.
• Process analysis skills.
• Negotiation and conflict resolution skills.
• Influencing skills.
• Proficient in MS Office suite and collaboration tools.
• Has or can quickly earn trust and credibility with stakeholders through empathy, follow through, and transparency.
• Ability to communicate up-down-and-across.
• Analytical, strategic, creative, and systems thinking skills.
• Ability to analyze problems and identify/evaluate options.
• Performs at high levels under pressure, even during organizational chaos.
• Coachable; open and receptive to continual feedback.
• A diplomatic facilitator, who navigates sensitive conversations with professionalism.