What are the responsibilities and job description for the Receptionist/Scheduler position at Holly Springs Surgery Center?
Overview
We are seeking a detail-oriented and organized Receptionist/Scheduler to join our team. The ideal candidate will play a crucial role in coordinating all aspects of scheduling surgical procedures and assist in the daily business office responsibilities. This position requires exceptional customer service skills and a solid understanding of medical terminology to facilitate effective communication with patients and healthcare providers.
Duties
- Review surgery schedule regularly to help with optimization of block schedule.
- Coordinate and manage surgery schedule, ensuring optimal scheduling for both patients and healthcare providers.
- Ensure all medical record documentation is received from medical staff offices in required timeframe.
- Utilize SIS scheduling software to manage appointments and patient information.
- Conduct front desk check-in on surgery days.
- Provide excellent customer service by addressing patient inquiries and resolving scheduling conflicts.
- Communicate effectively with medical staff schedulers (offices) regarding medical record documentation and appointment changes.
- Assist in the management of medical office operations, including maintaining cleanliness and organization of the scheduling area.
Skills
- Strong customer service skills with the ability to communicate clearly and professionally over the phone.
- Knowledge of medical terminology to facilitate effective communication within the healthcare environment.
- Proficiency in using scheduling software (SIS) is highly desirable.
- Familiarity with medical records management and health information management practices.
- Excellent phone etiquette to ensure positive interactions with patients and staff.
- Ability to work collaboratively in a fast-paced environment while maintaining attention to detail.
Join our team as a Receptionist/Scheduler where your organizational skills and commitment to patient care will make a meaningful impact!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Health insurance
- Paid time off
Medical Specialty:
- Surgery
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Holly Springs, NC 27540 (Required)
Work Location: In person
Salary : $20 - $22
