What are the responsibilities and job description for the Development Services Manager-Development Construction position at Holly Springs?
POSITION SUMMARY
The Development Services Manager – Development Construction is responsible for overseeing the development construction and inspection activities of the Development Engineering & Construction Division in accordance with the Town’s growth goals, ordinances and standards. This position coordinates inspection activities with other Town departments and Divisions within the department, as well as affected Federal, State, town, regional and private agencies.
SUPERVISORY RELATIONSHIP
Reports to the Development Services Assistant Director. Works independently with general guidance from supervisor to ensure coordination of objectives and priorities of the department, Town Administration and Town Council. Supervises staff directly. or through assigned supervisors in each division.
The work schedule is business hours with occasional evenings and weekends. The starting annual salary is $79,323.67 (Grade N). The position is open until filled.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.
1. Supervises, evaluates, and determines work priorities for staff in accordance with their assigned duties and responsibilities to ensure successful operation; conducts performance reviews and completes associated personnel actions. Recommends employee transfers, promotions, disciplinary action, and discharge.
2. Assists in providing leadership in attracting, retaining, and developing an engaged workforce in the delivery of superior services to Town residents and businesses.
3. Ensures enforcement of State laws, local ordinances, and other regulations pertaining to development construction activities.
4. Assists in the preparation of the department’s Community Investment Plan & Annual Budget with recommendations including future staffing projections and departmental needs; provides justifications and associated supporting data. Collaborates with Managers, and related staff to review, analyze, and clarify budget document submissions. Prepares required budget documents and attends budget hearings.
5. Assists in providing daily budgetary management.
6. Prepares job postings for vacancies; performs interviews for applicants; completes candidate selection forms for new hires; makes recommendation to the Land Development Division Manager for candidate selection. Trains and supports new hires, manages and implements new employee work plans. Supervises the work of and monitors and evaluates on-going performance of staff members; assesses and makes recommendations of training needs.
7. Analyzes and evaluates service delivery. Meets with staff routinely to work on service delivery plans, operational policy and procedures updates, etc. Conducts needs assessments and recommends service priorities to supervisor or Department Director.
8. Delegates responsibility to staff and monitors their performance. Addresses day-to-day issues and questions; initiates employee recognition, promotion, disciplinary action, and discharge processes as necessary and appropriate.
9. Provides leadership and management to all assigned staff. Supervises the work of and monitors and evaluates on-going performance of staff members; assesses and makes recommendations of training needs.
10. Responds to Division Manager inquiries regarding matters related to the Town and ensures that Division Manager and Council directives are carried out.
11. Conducts analysis and research, coordinates with other stakeholders and prepares reports of proposed solutions or recommended courses of action.
12. Exercises judgment and provides interpretation of codes, standards, and ordinances for team members and design professionals specifically related to processes and technical guidance associated with transportation, utilities, land disturbance, and other engineering elements of development.
13. Facilitates conflict resolution and negotiations between multiple stakeholders during the development construction process on items related to public utilities, transportation and other development related requirements.
14. Makes critical determinations that have significant financial and scheduling consequences for the development community and the Town.
15. Assist Assistant Director and administration in executing financial agreements between the Town and developers related to infrastructure requirements.
16. Serves in the absence of the Division Manager, attending meetings and serving as the Division representative at regional meetings; authorizing budgetary expenses; and providing interpretations of the Engineering Design and Construction Standards.
17. Oversees research and development of ordinances, policies and procedures for the Town and the department; drafts ordinances and plans; prepares and presents updates to Division Manager or Department Director
18. Assists in the implementation of the Town Council’s strategic plan initiatives for the Development Services Department as member of the Land Development division’s leadership team.
19. Review of approved civil construction drawings to have understanding of upcoming projects.
20. Provides coordination of Town functions within the framework of a single, efficient governmental unit and recommends reorganization, development of new functions, or abandonment of old functions to the Town Council to improve coordination of Town operations; responds to situations or complaints that indicate lack of coordination.
21. Contributes expertise for workshops, meetings and public hearings to explain development construction requirements; answers citizen questions concerning plans and problems; makes various presentations of staff recommendations and possible scenarios; coordinates the preparation or prepare computerized presentations, charts, maps, graphs, and other illustrative materials for presentation to elected officials, appointed boards, and citizens.
22. Coordinates construction activities with affected federal, state, town, regional and private agencies
23. Exercises vision and creativity in approaches to planning, coordination, and problem solving within the development construction realm.
24. Provides review, coordination and approval of Engineer Estimates of construction costs for sureties and fee-in-lieu of construction requests.
25. Review and recommendation of decision of exception requests for the Engineering Design & Construction Standards
26. Other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES
? Extensive knowledge of the local, state and federal laws, regulations, and other ordinances and codes.
? Extensive knowledge of the principles of development construction, site and utility design
? Extensive knowledge of the technical ordinances, codes, and regulations pertaining to development including the UDO, DPM, EDCS, Town Code, and Town Policies and Procedures.
? Thorough knowledge of governmental and administrative frameworks involved in development construction.
? Thorough knowledge of the principles and practices of utility and roadway design and installation.
? Considerable knowledge of management techniques and practices including supervisory principles, employee communication, motivation, performance evaluation and rewards, budget, purchasing, and related administrative tasks.
? Ability to translate goals and objectives into workable plans, programs, and activities and initiate ideas and recommendations to the Division Manager.
? Ability to plan, organize, and assign the work to staff and to provide training and performance coaching and evaluation.
? Skill to handle and appropriately resolve conflicts and sensitive situations with developers, engineers, contractors, citizens, and direct reports.
? Skill in showing sound judgment in management and supervisory roles.
? Ability to assign and coordinate work of other employees.
? Skill in building consensus, in collaborative problem-solving, and in conflict management.
? Ability to establish and maintain effective working relationships with employees, the development community, community groups, Town officials and the general public.
? Considerable skill in discussing and describing issues in a clear, concise, and easily understood manner to people unfamiliar with the topic.
? Working knowledge of Town financial, accounting, and contractual requirements and typical procedures to secure purchase orders and process payment.
? Ability to read and interpret site, grading, utility construction, and roadway plans.
? Ability to perform field and office work required to assist in problem solving and provide assistance in decision making to inspectors and inspector supervisors.
? Ability to provide leadership to committees and staff, facilitate meetings, build consensus, and work collaboratively with developers, town officials, and the community regarding development and related proposals.
? Ability to express ideas effectively in oral and written forms and make effective presentations.
? Knowledge of the Town and Department’s operating requirements, policies, procedures, and practices; and local, State, and Federal regulations related to department programs and operations.
? Knowledge of principles and practices of budgeting, fiscal management, project management principles and techniques.
? Skill in analyzing complex administrative information and issues, defining problems and evaluating alternatives and recommending methods, procedures and techniques for resolution of issues.
? Ability to research and analyze detailed information and make appropriate recommendations.
? Ability to develop department goals and objectives.
? Ability to plan, develop, implement, and evaluate projects and programs.
? Ability to develop, interpret and implement regulations, policies, procedures, written instructions, general correspondence, and other department specific documents.
? Ability to prepare, recommend, and monitor an operating budget, including line item budgeting.
? Knowledge of management and supervisory practices and principles, including the ability to make final employment recommendations, preparing performance evaluations, managing time off, and maintaining personnel records.
? Ability to adapt and take control of situations, dictating subordinate activities in a responsible manner.
? Ability to establish and maintain accurate records of assigned activities and operations.
? Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
? Ability to perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.
? Ability to think quickly, maintain self-control, and adapt to stressful situations.
? Knowledge of current office practices and procedures.
? Knowledge of computer software consistent for this position.
? Ability to perform mathematical calculations required of this position.
? Ability to communicate clearly, concisely and effectively in English in both written and verbal form.
? Skill in researching and understanding complex written materials.
? Ability to prepare and maintain accurate and concise records and reports.
? Ability to apply sound judgment and discretion in performing duties, resolving problems and interpreting policies and regulations.
? Ability to communicate detailed and often sensitive information effectively and concisely, both orally and in writing.
? Ability to handle sensitive interpersonal situations calmly and tactfully.
? Ability to maintain professionalism at all times.
? Ability to maintain effective working relationships with individuals within and outside the organization.
? Ability to maintain confidentiality and discretion regarding business-related files, reports and conversations, within the provisions of open records laws and other applicable State and Federal statutes and regulations.
? Ability to work the allocated hours of the position and respond after hours as needed.
PHYSICAL AND WORK ENVIRONMENT
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee’s supervisor.
• This work requires the occasional exertion of up to 50 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms.
• Must possess the visual acuity to examine and work with construction plans, maps, charts, and detailed materials, operate a computer, inspect sites regarding development construction issues, and do extensive reading.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
• Hearing is required to perceive information at normal spoken word levels.
• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
• Work has no exposure to adverse environmental conditions.
• Work is generally in a moderately noisy office setting.
MINIMUM REQUIRED QUALIFICATIONS
• Bachelor's degree from an accredited college or university with a major in business, civil engineering, construction management, or other related degree or equivalent experience
• Five (5) years’ progressively responsible experience in construction including utility and infrastructure inspections and/or installation.
• Two (2) years supervisory experience.
PREFERRED QUALIFICATIONS
• Professional Engineer Licensure (PE).
• Master’s degree from an accredited college or university in a related field.
OTHER REQUIREMENTS
• Must pass background and criminal history checks.
The Development Services Manager – Development Construction is responsible for overseeing the development construction and inspection activities of the Development Engineering & Construction Division in accordance with the Town’s growth goals, ordinances and standards. This position coordinates inspection activities with other Town departments and Divisions within the department, as well as affected Federal, State, town, regional and private agencies.
SUPERVISORY RELATIONSHIP
Reports to the Development Services Assistant Director. Works independently with general guidance from supervisor to ensure coordination of objectives and priorities of the department, Town Administration and Town Council. Supervises staff directly. or through assigned supervisors in each division.
The work schedule is business hours with occasional evenings and weekends. The starting annual salary is $79,323.67 (Grade N). The position is open until filled.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.
1. Supervises, evaluates, and determines work priorities for staff in accordance with their assigned duties and responsibilities to ensure successful operation; conducts performance reviews and completes associated personnel actions. Recommends employee transfers, promotions, disciplinary action, and discharge.
2. Assists in providing leadership in attracting, retaining, and developing an engaged workforce in the delivery of superior services to Town residents and businesses.
3. Ensures enforcement of State laws, local ordinances, and other regulations pertaining to development construction activities.
4. Assists in the preparation of the department’s Community Investment Plan & Annual Budget with recommendations including future staffing projections and departmental needs; provides justifications and associated supporting data. Collaborates with Managers, and related staff to review, analyze, and clarify budget document submissions. Prepares required budget documents and attends budget hearings.
5. Assists in providing daily budgetary management.
6. Prepares job postings for vacancies; performs interviews for applicants; completes candidate selection forms for new hires; makes recommendation to the Land Development Division Manager for candidate selection. Trains and supports new hires, manages and implements new employee work plans. Supervises the work of and monitors and evaluates on-going performance of staff members; assesses and makes recommendations of training needs.
7. Analyzes and evaluates service delivery. Meets with staff routinely to work on service delivery plans, operational policy and procedures updates, etc. Conducts needs assessments and recommends service priorities to supervisor or Department Director.
8. Delegates responsibility to staff and monitors their performance. Addresses day-to-day issues and questions; initiates employee recognition, promotion, disciplinary action, and discharge processes as necessary and appropriate.
9. Provides leadership and management to all assigned staff. Supervises the work of and monitors and evaluates on-going performance of staff members; assesses and makes recommendations of training needs.
10. Responds to Division Manager inquiries regarding matters related to the Town and ensures that Division Manager and Council directives are carried out.
11. Conducts analysis and research, coordinates with other stakeholders and prepares reports of proposed solutions or recommended courses of action.
12. Exercises judgment and provides interpretation of codes, standards, and ordinances for team members and design professionals specifically related to processes and technical guidance associated with transportation, utilities, land disturbance, and other engineering elements of development.
13. Facilitates conflict resolution and negotiations between multiple stakeholders during the development construction process on items related to public utilities, transportation and other development related requirements.
14. Makes critical determinations that have significant financial and scheduling consequences for the development community and the Town.
15. Assist Assistant Director and administration in executing financial agreements between the Town and developers related to infrastructure requirements.
16. Serves in the absence of the Division Manager, attending meetings and serving as the Division representative at regional meetings; authorizing budgetary expenses; and providing interpretations of the Engineering Design and Construction Standards.
17. Oversees research and development of ordinances, policies and procedures for the Town and the department; drafts ordinances and plans; prepares and presents updates to Division Manager or Department Director
18. Assists in the implementation of the Town Council’s strategic plan initiatives for the Development Services Department as member of the Land Development division’s leadership team.
19. Review of approved civil construction drawings to have understanding of upcoming projects.
20. Provides coordination of Town functions within the framework of a single, efficient governmental unit and recommends reorganization, development of new functions, or abandonment of old functions to the Town Council to improve coordination of Town operations; responds to situations or complaints that indicate lack of coordination.
21. Contributes expertise for workshops, meetings and public hearings to explain development construction requirements; answers citizen questions concerning plans and problems; makes various presentations of staff recommendations and possible scenarios; coordinates the preparation or prepare computerized presentations, charts, maps, graphs, and other illustrative materials for presentation to elected officials, appointed boards, and citizens.
22. Coordinates construction activities with affected federal, state, town, regional and private agencies
23. Exercises vision and creativity in approaches to planning, coordination, and problem solving within the development construction realm.
24. Provides review, coordination and approval of Engineer Estimates of construction costs for sureties and fee-in-lieu of construction requests.
25. Review and recommendation of decision of exception requests for the Engineering Design & Construction Standards
26. Other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES
? Extensive knowledge of the local, state and federal laws, regulations, and other ordinances and codes.
? Extensive knowledge of the principles of development construction, site and utility design
? Extensive knowledge of the technical ordinances, codes, and regulations pertaining to development including the UDO, DPM, EDCS, Town Code, and Town Policies and Procedures.
? Thorough knowledge of governmental and administrative frameworks involved in development construction.
? Thorough knowledge of the principles and practices of utility and roadway design and installation.
? Considerable knowledge of management techniques and practices including supervisory principles, employee communication, motivation, performance evaluation and rewards, budget, purchasing, and related administrative tasks.
? Ability to translate goals and objectives into workable plans, programs, and activities and initiate ideas and recommendations to the Division Manager.
? Ability to plan, organize, and assign the work to staff and to provide training and performance coaching and evaluation.
? Skill to handle and appropriately resolve conflicts and sensitive situations with developers, engineers, contractors, citizens, and direct reports.
? Skill in showing sound judgment in management and supervisory roles.
? Ability to assign and coordinate work of other employees.
? Skill in building consensus, in collaborative problem-solving, and in conflict management.
? Ability to establish and maintain effective working relationships with employees, the development community, community groups, Town officials and the general public.
? Considerable skill in discussing and describing issues in a clear, concise, and easily understood manner to people unfamiliar with the topic.
? Working knowledge of Town financial, accounting, and contractual requirements and typical procedures to secure purchase orders and process payment.
? Ability to read and interpret site, grading, utility construction, and roadway plans.
? Ability to perform field and office work required to assist in problem solving and provide assistance in decision making to inspectors and inspector supervisors.
? Ability to provide leadership to committees and staff, facilitate meetings, build consensus, and work collaboratively with developers, town officials, and the community regarding development and related proposals.
? Ability to express ideas effectively in oral and written forms and make effective presentations.
? Knowledge of the Town and Department’s operating requirements, policies, procedures, and practices; and local, State, and Federal regulations related to department programs and operations.
? Knowledge of principles and practices of budgeting, fiscal management, project management principles and techniques.
? Skill in analyzing complex administrative information and issues, defining problems and evaluating alternatives and recommending methods, procedures and techniques for resolution of issues.
? Ability to research and analyze detailed information and make appropriate recommendations.
? Ability to develop department goals and objectives.
? Ability to plan, develop, implement, and evaluate projects and programs.
? Ability to develop, interpret and implement regulations, policies, procedures, written instructions, general correspondence, and other department specific documents.
? Ability to prepare, recommend, and monitor an operating budget, including line item budgeting.
? Knowledge of management and supervisory practices and principles, including the ability to make final employment recommendations, preparing performance evaluations, managing time off, and maintaining personnel records.
? Ability to adapt and take control of situations, dictating subordinate activities in a responsible manner.
? Ability to establish and maintain accurate records of assigned activities and operations.
? Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
? Ability to perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.
? Ability to think quickly, maintain self-control, and adapt to stressful situations.
? Knowledge of current office practices and procedures.
? Knowledge of computer software consistent for this position.
? Ability to perform mathematical calculations required of this position.
? Ability to communicate clearly, concisely and effectively in English in both written and verbal form.
? Skill in researching and understanding complex written materials.
? Ability to prepare and maintain accurate and concise records and reports.
? Ability to apply sound judgment and discretion in performing duties, resolving problems and interpreting policies and regulations.
? Ability to communicate detailed and often sensitive information effectively and concisely, both orally and in writing.
? Ability to handle sensitive interpersonal situations calmly and tactfully.
? Ability to maintain professionalism at all times.
? Ability to maintain effective working relationships with individuals within and outside the organization.
? Ability to maintain confidentiality and discretion regarding business-related files, reports and conversations, within the provisions of open records laws and other applicable State and Federal statutes and regulations.
? Ability to work the allocated hours of the position and respond after hours as needed.
PHYSICAL AND WORK ENVIRONMENT
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee’s supervisor.
• This work requires the occasional exertion of up to 50 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms.
• Must possess the visual acuity to examine and work with construction plans, maps, charts, and detailed materials, operate a computer, inspect sites regarding development construction issues, and do extensive reading.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
• Hearing is required to perceive information at normal spoken word levels.
• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
• Work has no exposure to adverse environmental conditions.
• Work is generally in a moderately noisy office setting.
MINIMUM REQUIRED QUALIFICATIONS
• Bachelor's degree from an accredited college or university with a major in business, civil engineering, construction management, or other related degree or equivalent experience
• Five (5) years’ progressively responsible experience in construction including utility and infrastructure inspections and/or installation.
• Two (2) years supervisory experience.
PREFERRED QUALIFICATIONS
• Professional Engineer Licensure (PE).
• Master’s degree from an accredited college or university in a related field.
OTHER REQUIREMENTS
• Must pass background and criminal history checks.
Salary : $79,324 - $118,986
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