What are the responsibilities and job description for the epic utility position at Hollywood Casino Tunica?
Join Our Team at Hollywood Casino Tunica
We're always on the lookout for talented individuals who believe in having fun. At Penn Entertainment, you'll be part of an exciting industry where every day is fast-paced and thrilling.
You'll work with a diverse team of colleagues who are passionate about helping people have more fun. Plus, we care about your career growth and will provide the support you need to take your possibilities to the next level.
Job Summary
As a server at Hollywood Casino Tunica, you'll play a crucial role in delivering exceptional customer service and ensuring our guests have an unforgettable experience.
Key Responsibilities:
- Clear all tables and reset them according to venue standards
- Evaluate each table to ensure it's ready for guests' arrival in accordance with venue standards
- Approach newly seated guests, serve bread, butter, water, etc., in a timely and pleasant manner, working with servers to expedite service at all tables
- Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them
- Monitor tables to assess guests' needs and anticipate and respond to guest requests when meal has been completed, keeping the table clear to provide a clean, neat eating area
- Restock and clean assigned station at the end of shift to have it ready for the start of the next shift in accordance with Department of Health standards
Requirements:
- Must be 21 years of age
- High school diploma or equivalent
- Read, write legibly, understand, and speak English
- Excellent customer service/communication skills
- Able to work required schedule, which may include nights, weekends, holidays, and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate second-hand smoke, noise, bright lights
- Able to work at a fast pace in often crowded/noisy environments
- Physically mobile with reasonable accommodations, including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces
About Us
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting, and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.
As an industry leader, we're committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer