Program Coordinator

Job Description

About Us: At Innovative Captive Strategies (ICS), we are committed to transforming the insurance industry through our expertise in captive insurance solutions. We pride ourselves on our dedication to client service and our innovative approach to managing risk. Join our team and become a part of a company where your contributions can make a significant impact. We are seeking a detail-oriented and client-focused Program Coordinator to support our program management team. This role is crucial in ensuring the smooth operation of our client captive insurance companies. The ideal candidate will have a passion for client service, a keen eye for detail, and the ability to manage timelines effectively.

Key Responsibilities

• Assist the program management team with internal and external preparations for annual member meetings.
• Familiarize yourself with captive layer loss reporting.
• Support the onboarding and implementation of new captive clients.
• Assist with the renewal process and coordinate data submissions with external partners.
• Review, analyze, and summarize various types of data.
• Maintain and manage client files.
• Understand and analyze stop loss carrier forms and policies.
• Gain familiarity with captive insurance company operations and workflow.
• Understand components of employee benefits and self-funded medical coverage.
  
  

Qualifications

• Education: High School Diploma required; College Degree preferred.
• Licensing: Obtain and maintain an active Life/Health insurance agent’s license within 90 days of employment.
• Experience: 0-3 years of customer service experience in an insurance company or agency environment.
• Skills & Technical Competencies: Proficiency in Microsoft Word, Excel, and PowerPoint; experience with database management systems; strong mathematical skills; excellent communication and organizational skills.
• Good knowledge of employee benefit coverages, ability to read, understand and analyze life and health coverages, forms and policies. consistently participate in internal and external educational opportunities to enhance knowledge of current insurance topics or relevant system improvements. Actively fosters relationships by seeking to understand appropriate parties, prioritizing problem solving, and collaborating to deliver unique and impactful solutions.
  
  

Here’s a Little Bit About Us

Innovative Captive Strategies is a leader in providing tailored captive insurance solutions that empower our clients to achieve their financial goals. We are dedicated to excellence, innovation, and building strong, meaningful relationships with our clients. At ICS, we believe in fostering a collaborative and high-performance culture where every team member can grow and succeed.

In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:

• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
• Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!
• Holmes Murphy & Associates is an Equal Opportunity Employer.