What are the responsibilities and job description for the Director of Development position at HOLT INTERNATIONAL CHILDREN'S SERVICES INC?
Description
POSITION SUMMARY:
Under the leadership of the Chief Philanthropic & Communications Officer (CPCO), the Director of Development (DOD) leads Holt’s mid and major-level fundraising, prospect development, and organizational giving teams. The DOD is instrumental in developing, implementing, and managing successful donor relationship and fundraising plans. The Director of Development is an essential contributor to department planning, administration, and operations. As the leader of this team, the DOD will set the vision for and execute on both short- and long-term mid-level and major-level fundraising strategies together with prospect development and organizational giving.
Key to this person’s role is working with the organizational leadership to fully understand and leverage the donor experience through the pipeline - from acquisition to mid-level to major gifts to successful planned giving. The DOD maintains effective work relationships within the organization, across programs, finance, and leadership. As such, this person will forge solid relationships both internally and externally, pay keen attention to detail, embody Holt’s core values, and operate with a strong service and teamwork mentality.
ESSENTIAL JOB FUNCTIONS
LEADERSHIP AND STRATEGY:
Development Strategy, Portfolio Management and Growth, Major and Mid-level Gift Officer Leadership
1. Set the vision direction for the team’s individual mid and major-level fundraising base, including strategies and campaigns for both current and prospective donors, with the goal of bringing in significant new revenue in this funding stream.
2. Collaborate with CPCO and other P&C leadership in developing, implementing, and managing strategies to acquire new donors and retain and lift existing donors. Works with CPCO and others to develop annual operating plans and set objectives and key results for department.
3. Manage aspects of the department’s relationships with other departments in the organization, maintaining a productive inter-departmental environment and resourcing the fundraising team with information necessary to report to donors.
4. Leverage strong communication, data, and thoughtful cultivation & stewardship strategies to influence and motivate new and existing individual portfolio managed donors.
5. Facilitate production of donor offers to attract support and report on impact.
6. Manage Holt’s donor stewardship and gift acknowledgment program. Develop effective stewardship methods that communicate clearly with donors, including special stewardship events. Work with other departments to ensure efficient and accurate receipt processing in a timely manner, ensuring cost-effectiveness, efficiency, and overall donor satisfaction.
7. Oversee monitoring and coordination of events for donors and prospects.
8. Monitor and coordinate all reports, including activities, expense accounts, and financial accounting specific to the relational development team.
9. Work on special projects related to donor communications, board management, and other initiatives to drive the development work of the team and a “culture of philanthropy” forward.
TEAM MANAGEMENT: Operations
1. Direct daily operations and administration of the team by facilitating department-wide input on special projects, managing reporting systems, and completing special assignments as delegated by the CPCO.
2. Ensure new and existing donors are assigned to appropriate portfolios and that stewardship plans for each are in place.
3. Implement and reinforce efficient systems for tracking donor meetings and lead meeting prep and follow-up for donors in portfolios using Holt’s CRM system.
4. Work with team to develop donor stewardship and growth strategies.
5. Monitor and coordinate all reports, including activities, expense accounts, and financial accounting related to the fundraisers.
6. Manages “up” and “out” facilitating CEO, CPCO, Program lead, Board, and partner engagement with donors in a strategic manner.
Requirements
QUALIFICATIONS AND JOB EVALUATION DOCUMENTATION
SUCCESS FACTORS
The successful candidate has significant experience in development, marketing and/or fundraising practices and is skilled at managing, motivating, and coordinating diverse teams to achieve goals and objectives. Must have a demonstrated ability in planning and developing donor relationships and strategy.
The DOD is committed to the donor experience and passionate about what motivates people to support an organization and are dedicated to tailoring outreach to meet those needs. The DOD understands that each touch-point with a donor should be intentional and should further their commitment to Holt International. The DOD is energized from ensuring that constituents have a positive experience and treat relationship management and stewardship as a key priority.
The DOD will continually explore and build innovative approaches and when applicable design new ways of doing things. The DOD makes connections, determines fit, and build plans that are responsive to interlocking and evolving challenges and opportunities.
KNOWLEDGE (MINIMUM REQUIREMENTS):
At least 5 years’ experience in development, marketing or fundraising and a bachelor’s degree. Demonstrated experience of team dynamics and skilled in shaping team cohesiveness. Has built demonstrated trusted professional relationships with supervised employees by setting key performance indicators and goals, performing staff evaluations, and excelling within a team environment. Fluent at moving within a wide range of social, professional, and personal environments. Working knowledge of Microsoft’s suite of products, and a grasp of the uses and value of new-media, collaboration, and communications tools. Understanding of the administration, and content of CRM/fundraising databases. Experience with the use of creative marketing materials and skills that will produce results. Certification as a fundraising professional is preferred.
Scope of Responsibility:
Oversight of mid-level and major gift officers, prospect development, organizational giving, operations, and other donor relations staff as assigned. Develops and manages strategies and activities to achieve fundraising goals and donor recognition and acknowledgement.
Interpersonal Communication: Motivates constituents to support Holt’s Mission in ways meaningful to the donor. Clarifies policies, objectives, and other development and marketing issues to employees. Trains staff, sets clear expectations, delegates responsibility, and requires accountability. A team player, who is committed to providing quality service. Communicates respectfully and is sensitive to cross-cultural issues. Ability to create a team effort focusing on positive issues that produce success. Ability to exercise good judgment, courtesy, and tact in contacts with employees and the public.
Impact of Results: Successful fundraisers securing contributions, which enables Holt to fund programs that impact children and strengthen families, increasing the impact of Holt’s work internationally.
